Srashti Gupta Email & Phone Number

• Handling Full life cycle of recruitment and responsible for placing IT/Non-IT professionals ranging from entry level to high end positions.• Involve in the whole placement process from sourcing the right candidate to placing them to the job opportunity.• Conducting interviews, negotiating offers, involving in background check process and so on until the candidate is placed.• Mentored and trained new hires and help them out in full recruitment process.• Client management: attends daily/weekly meetings with the client for continuous learning and to properly designate the task to all team members, discuss previous day’s activity that includes brainstorming and focus group discussion as to come up with solutions to any issues that may need to have solution.• Participated in multiple spotlights calls directly with the hiring manager to get a better understanding of the roles’ nature, scope, responsibilities, and deliverables.• Mostly worked with the consultants like US Citizen, Green Card, TN Visa, EAD, F, OPT and H1B on C2C, W2, Full time or 1099 tax terms.• Source candidates and utilize Boolean search strings via ATS like Job Diva, Monster, Career Builder, Dice, indeed, LinkedIn Recruiter, to find the best candidates according to the job description.• Working on IT, Non-IT, Functional and Non-Functional requirements such as Full stack/ Front End/ Back-end developer, Business System Analyst, Web/ Abode Analytics, Java, .Net, Python, Business Analyst, Project/Program Manager, Salesforce, Devops, Cyber Security, Finance Analyst, Infrastructure Engineer, Supply Chain, Customer Service, UI/UX, Architect, QA Analyst, Desktop Support, Scrum Master/Agile Coach, GIS, Cloud Engineer (AWS, Azure, GCP), System Admin (Microsoft 365, Linux), various niche and legacy requirements as well.• Successfully deliver qualified candidates for technical requirements of the Fortune 500 clients within the TAT.

As an Technical Recruiter my responsibilities includes the following:• Handling the full cycle of recruitment -- source, screen, validate, offer, and close resources for job requirements.• Mentoring new hires about the client process, sourcing, screening relevant candidates, setting interviews, closing candidates and creating calendar invites.• Understanding the job description of different clients including Verizon, T-Mobile, AT&T, BNP Paribas, etc.• Experience in Tax Terms - 1099/w2/ C2C/1099.• Experience in Visas - OPT, CPT, H1B,TN, EAD, GC & USC• Short listing the suitable candidate from different sources like job portals, references etc.• Posting the jobs on the job board, LinkedIn, etc. • Mass mailing/Email Merging for various Positions.• Conducting telephonic interview to check suitability and availability of candidates for further interview with clients.• Experience in international Recruiting/Staffing/Consulting Business across US• Proficient at successful sourcing of candidates via Internet sources using Search Strings and online resume database.• Experience with MS Excel, Email creation, Creating Meetings, Sending out Calendar Invites using Outlook. • Worked on Contract, Contract to Hire , Permanent & Remote positions.• Proactively done resume formatting as per different client format.• Proactively building resume database for upcoming/highly potential requirements.• Experience using client's portal including Fieldglass, IQNavigator, etc.

Morristown, New Jersey, United States

As an Associate Recruiter my responsibilities includes the following:• Handling the full cycle of recruitment -- source, screen, validate, offer, and close resources for job requirements.• Understanding the job description of different clients including T Mobile, AT&T, BNP Paribas, Cap Gemini, Wells Fargo, Verizon, DXC, etc.• Short listing the suitable candidate from different sources like job portals, references etc.• Posting the jobs on the job board, LinkedIn, etc. • Mass mailing/Email Merging for various Positions.• Conducting telephonic interview to check suitability and availability of candidates for further interview with clients.• Experience in international Recruiting/Staffing/Consulting Business across US• Proficient at successful sourcing of candidates via Internet sources using Search Strings and online resume database.• Excellent interpersonal and applicant assessment skills.• Excellent technical aptitude with attention to details.• Highly organized and able to manage multiple tasks at once• Dedicated Hard working and Deadline driven.• Experience with MS Excel, Email creation, Creating Meetings, Sending out Calendar Invites using Outlook. • Experience in Tax Terms - 1099/w2/ C2C/1099.• Experience in Visas - OPT, CPT, H1B,TN, EAD, GC & USC• Worked on Contract, Contract to Hire , Permanent & Remote positions.• Proactively done resume formatting as per different client format.• Proactively building resume database for upcoming/highly potential requirements.• Good Team player with Interpersonal, good verbal and oral communication skills in English.• Work extensively with Recruitment Tool - Monster, Dice, LinkedIn, Carrier Builder,Indeed.com and job diva.• Experience using client's portal including Fieldglass, IQNavigator, etc.

Served as a dedicated Customer Support Representative, providing exceptional assistance and support to DoorDash Customers. Handled a high volume of inbound calls and emails from customers and promptly addressing their inquiries, concerns, and issues. Demonstrated a comprehensive understanding of the DoorDash platform, policies, and procedures to effectively assist customers with a wide range of topics. Acted as a trusted advisor and advocate for customers to ensuring their satisfaction and success on the DoorDash platform. Provided end-to-end support to customers, including onboarding, menu management, order fulfillment, and payment/ refund inquiries. Utilized strong problem-solving skills to troubleshoot and resolve complex situations, escalating issues to appropriate teams when necessary. Collaborated closely with cross functional teams, such as operations and finance, to coordinate and resolve customer-related issues. Developed a deep knowledge of operations, including delivery logistics, order flow, and customer feedback management. Acted as a liason between Customers, dashers and merchant. Conducted proactive outreach to customers to provide proactive support, gather feedback, and foster strong relationships. Utilized internal systems and tools to document and track customers interactions, ensuring accurate and upto-date records for future reference. Contributed to the development of knowledge base articles and training materials to enhance the efficiency and effectiveness of the support team. Provided customers with quick resolutions while maintaining TAT and 5 star rating.

Bhopal, Madhya Pradesh, India

Bhopal, Madhya Pradesh, India

Bhopal, Madhya Pradesh, India

Master Of Business Administration - Mba, Finance, Human Resource

B.Com (Economics), Economics

High School Diploma, Maths Commerce