Cisco Unity Connection - lets users access and manage voice messages from an email inbox, web browser, Cisco Jabber, Cisco Unified IP Phone, smartphone, or tablet. Unity Connection also provides flexible message access and delivery format options, including support for voice commands, speech-to-text transcription, and even video greetings.Roles and responsibilities - • Designed efficient workflows, Business Requirement document, partnered with technology to ensure the designand build requirements to meet business needs• Gathered information, analysed new products and services, and worked with users and stakeholders to analyseand validate requirements• Acted as Senior Scrum team member for Product teams with a focus on guiding the teams towards improvingthe way they work.• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, releaseplanning, demos, and other Scrum-related meetings• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams andmanagement• Identified the defects/issues in application and sending bug reports Involved in creating daily status QA reports• Have hands-on experience with all the levels of testing including Sanity, Usability, Functional, Integration,Regression, Re-testing, User Acceptance and System Testing• Have good knowledge in defect tracking tools Bugzilla and JIRA for logging the bugs• Have good experience in interacting with product manager, developers, customer support• Have experience in creation of thorough Test Cases based on Test Scenarios

Worked to synergize efforts of all stakeholders in skill ecosystem and streamline the skill development initiativesthrough a single portal Implemented 3 level quality check for Desktop Assessment, Inspection and Accreditation Reports as per SkillEcosystem Guidelines Generated reports of Training centres across India daily within set timelines from ministry for mandatory timebound delivery of Accreditation and Affiliations of Training Centres Contributed in quality movement in the country through National Quality Campaign aimed at creating awarenessamongst citizens and protecting their wellbeing. Developed, established & operated National Accreditation programmes in accordance with the assessmentbodies, management systems, carrying out inspection in all cities. Implemented first of its kind assessment for sanitation in 500 cities of India under the Swachh Bharat Mission