Sravan Kumar Email & Phone Number

United States

United States

Remote

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visual Force, Force.com API, and Web Services• Analyzed and implemented the Security model (Object level, Field level and Record level) using Profiles, Roles and Sharing Model (Organizational-wide defaults & Sharing rules) settings• Customized tab worked with various standard objects like Accounts, Contacts, Leads and Opportunities.• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.• Developed workflow rules for various tasks and Email alerts as per the requirement.• Developed Approval process for the application by implementing custom formulas in different stages of approval.• Implemented Case Management Automation to track and solve Customer’s Issues. Created Web-to-lead form to enter lead information.• Strictly maintained Model-View-Controller (MVC) architecture throughout the application.• Developed Triggers for applying the business logic on Database events.• Involved in developing Visual Force Pages and Apex coding with extensive use of Browser Technologies - JavaScript, JQuery, and HTML & CSS.• Developed Apex classes for various functional needs in the applicationEnvironment: Saleforce.com platform, Apex, Visual Force, Data Loader, SOQL, SOSL, Apex Triggers, Workflow rules, Dashboards, Reports, Custom Tabs, Email Templates, HTML, Java Script, Eclipse IDE.

Hyderabad, Telangana, India

• Involved in the code and performance optimization.• Developed various Components and Visual Force Pages.• Worked with different Record types to setup for different Page layouts based on profiles.• Involved in setting up Profiles and assigning the Profiles to the Users.• Involved in setting up the Role Hierarchy and assigning the Users as per the role.• Created different profiles and setup the permissions based on the roles in the organization.• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.• Involved in developing Visual Force Pages and Apex coding with extensive use of Browser Technologies - JavaScript, JQuery, and HTML & CSS.• Created Reports and Dashboards to track and maintain for Management visibility.Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, SOQL, SOSL, Apex Triggers, Workflow rules, Dashboards, Reports, Custom Tabs, Email Templates, HTML, Java Script, Eclipse IDE

Hyderabad, Telangana, India

• Involved in Salesforce.com Service Cloud development, customizing the UI, including creation of Custom objects, Page layouts, Custom tabs, Validations to suit different business users groups.• Involved in Salesforce.com Service Cloud development including Apex Class, Visualforce, Apex Triggers, JavaScript, Workflows and Approval Processes• Created the workflows / approval processes for automated Cases routing and Cases escalation• Created and defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.• Implemented various advanced fields like Pick lists, Custom Formula Fields, Many to Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, Work Flows for automated alerts, field updates & Email generation according to application requirements.• Created Customized several Validation Rules, Apex Triggers, Apex classes to achieve the complex business functionality.• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.• Created Web Services using SOAP and REST, to integrate data with external systems and web sites.• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization. Created various profiles and configured the permissions based on the organizational hierarchy requirements• Perform Data Management activities for sample data load, used Data Migration tools like Apex Data Loader.• Provide support during SIT and UAT. Involved in bug fixing and find workaround for the problems which arise in QA and UAT Testing.Environment: SaleForce.com platform, Visual Force Pages, Apex, Data Loader, HTML, JavaScript, Sandbox data loading and Froce.com Eclipse IDE