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With over eight years of experience in the fields of marketing, revenue operations, and program management, I am a passionate and data-driven leader who strives to deliver value to customers and stakeholders across the entire revenue lifecycle. I am currently the Associate Director of Revenue Operations at MoEngage, a leading customer engagement and retention platform that helps businesses grow their user base and revenue. At MoEngage, I am responsible for driving the global revenue operations strategy, optimizing the go-to-market processes, and aligning the marketing, sales, and customer success teams to achieve the company's ambitious growth goals.In my previous role as the Senior Manager of Revenue Operations at Sense, a talent engagement and communication platform, I was a strategic partner to the pipeline, marketing, BDR, and partnerships teams. I helped identify and expand the total addressable market, streamline the lead generation and qualification process, and improve the conversion and retention rates. I also leveraged my skills in marketing communications, online marketing, and customer success to create and execute effective campaigns, nurture and educate prospects, and increase customer satisfaction and loyalty. Additionally, I am a founding member of the India and SGP Associates chapter of Revenue Collective, a private, invitation-only community of senior revenue leaders at growth-focused companies. I enjoy being part of this network of peers who share best practices, insights, and opportunities to advance the revenue profession.
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Director Revenue OperationsMoengage Inc. Apr 2022 - PresentSan Francisco, California, Us -
Founding Member - India & Sgp AssociatesRevenue Collective Jul 2020 - PresentNew York, Ny, UsRevenue Collective is a private, invitation-only community of senior sales and marketing executives at growth-focused companies. We are a global organization with chapters across the US, Western Europe, and now growing in the Asia Pacific. -
Senior Manager Revenue OperationsSense Oct 2020 - Apr 2022San Francisco, California, UsStrategic partner to Pipeline, Marketing, BDR, and Partnerships teams.GTM identification and TAM expansion. -
Founder'S Staff - Senior Program ManagerBelong.Co May 2019 - May 2020Singapore, Singapore , SgAcquihiring P&L* Consulting technology and product leaders on strategic initiatives with the startup ecosystem.* Helping early-stage deep tech startups with partnerships, acquisitions, strategic investments, and acquihires.Product Marketing: * Helping build the go-to-market strategy, brand and product positioning, pricing as well as sales enablement for Belong's two new SaaS offerings Engage and Elevate. -
Revenue LeadOpencities May 2018 - Jan 2019- Built the digital presence for OpenForms from scratch.- Conducted market analysis through competitor mapping and customer interviews to identify the GTM strategy.- Experimented with paid channels, outbound emails, and field marketing efforts to identify the golden channel for initial traction.
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Demand Generation Manager / Marketing Operations And Analytics ManagerBelong.Co Jul 2016 - Dec 2017Singapore, Singapore , Sg- After observing the Sales funnel conversion efficiency, advocated and led the company to pivot to an Account Based Sales/Marketing philosophy.- Modified the marketing automation stack and CRM along with the Sales Operations team to identify the ideal Lead -> Contact -> Opportunity -> Closure process.- Supported the Sales team with ad-hoc data collection, account mapping and custom email and social campaigns to reach to the initial 20 enterprise account closures.- Later worked with the Sales Operations team to identify the ideal workflows, exceptions and lead qualification flows and convert it into a process for the new SDRs.- Automated multi-touch email marketing campaigns to help sustain engagement from non buyer personas of target accounts to improve the time to closure metric.- Helped identify accounts ideal for round table conferences/breakfast sessions to accelerate the MoFu opportunities.- Worked with CS to embark on an NPS study, build customer advocacy content and also identify triggers to embed these into Customer Success workflows.- Built a dashboard to calculate Account Engagement score and identify accounts at high risk and likely churn.- Scouted industry events and identified the right sponsorship activities as well as built a process alongside SDRs for increasing post event followup success.- Also identified personalised letter vendors, gifting vendors to leverage them in event marketing campaigns resulting in a conversion improvement from 22% to 47%.- Led the revision of product messaging using a mix of customer persona and jobs to be done format to build a website information architecture that helped an Account Based Sales/Marketing flow.- Over the span of 1.5 years, iterated on multiple levels of the funnel to improve the Opp conversion efficiency from 8% to 17%. -
Digital Marketing ManagerBelong.Co Aug 2015 - Aug 2016Singapore, Singapore , Sg- Built the online presence of the then stealth startup and collaborated with the Sales team to build a lead scoring and lead response flows.- Experimented with multiple acquisition strategies to identify a temporary golden channel. - Launched an email newsletter to overcome the gap in content creation and lead engagement.- Identified webinar is the golden channel and launched 3 webinar campaigns that brought in 600 relevant leads from HR teams of enterprise companies. -
Product MarketerChargebee Jul 2013 - Jul 2015San Francisco, California, Us- Built an inbound marketing pipeline that helped the company scale from a $35K ARR company to a $850K ARR company.- Initially built the company’s online presence, social media presence as well as kicked off the content marketing strategy.- Built co-marketing campaigns with payment gateways and other similar providers to improve brand presence amongst ideal customer and competitor customer base.- Came up with the strategy to target subscription eCommerce businesses, and gained familiarity with paid lead acquisition, keyword ranking and SEO best practices.- Built relationships with subscription box bloggers and built affiliate and referral marketing framework.- Later, led the revision of product messaging using the customer persona method and rearchitected the website with better conversion flows, retargeting segmentation.
Sravan Kumar Skills
Sravan Kumar Education Details
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Kcg College Of TechnologyElectronics And Communications Engineering -
St Patricks Junior CollegeMathematics -
Gowtham Concept SchoolSchool
Frequently Asked Questions about Sravan Kumar
What company does Sravan Kumar work for?
Sravan Kumar works for Moengage Inc.
What is Sravan Kumar's role at the current company?
Sravan Kumar's current role is Director RevOps @ MoEngage.
What is Sravan Kumar's email address?
Sravan Kumar's email address is sr****@****ail.com
What is Sravan Kumar's direct phone number?
Sravan Kumar's direct phone number is +91 91760 *****
What schools did Sravan Kumar attend?
Sravan Kumar attended Kcg College Of Technology, St Patricks Junior College, Gowtham Concept School.
What are some of Sravan Kumar's interests?
Sravan Kumar has interest in Social Media, Arduino, Online Marketing, User Experience, Health, Web Design, Children, Javascripts, Education, Environment.
What skills is Sravan Kumar known for?
Sravan Kumar has skills like Digital Marketing, Social Media Marketing, Html, Social Media, Business Development, Javascript, Google Analytics, Content Strategy, Marketing Research, C++, Blogging, C.
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