Systems Supply Chain Business Analyst Co-Op
CurrentSupported the management of 1,000+ user accounts and access controls in Intelex to maintain data security and compliance with organizational policiesImplemented the integration of an AI ChatBot into the Global Systems Department, decreasing FAQ in the Systems support team by 25% giving users real-time answersActively participated in IT meetings and brainstorming sessions, offering innovative ideas to improve system efficiency and effectiveness such as providing more user-friendly ideas to ensure customer/employee satisfaction Worked closely with international cross-functional teams to gather requirements, propose solutions, and implement system integrations, fostering seamless data flow across various platforms and teamsCollaborated in creating multiple Power BI dashboards for Quality Groups and Suppliers which cut report time by 70% ( from 12-3 days)