Stephanie Barfield Email & Phone Number

Duluth, Georgia, Us

Business Support Analyst Innova Solutions(Contract) Nov 2024 – Feb 2025 Vendor Management Tool Support: - Assists with the actioning of on-boarding and off-boarding tasks within Beeline. - Reprocess timesheets - Manage compliance reports and documentation - Manage Milestone reporting for SOWs, ensuring managers are completing actions within the VMS, Beeline. - Ensure all onboarding and resources matching tasks are completed in a timely and accurate manner. - Maintain up-to-date records of all vendor-related activities. Mailbox Management: - Field questions and respond to inquiries in the team mailbox. - Provide timely and accurate information to internal and external stakeholders. - Escalate issues to the appropriate team members when necessary.

Glen Allen, Va, Us

VMS (Simplify) Coordinator for AJG Insurance (SOWs)Apex Systems(contract) Client: Arthur J. Gallagher May 2024- present• Work directly with Hiring Manager’s or Supplier contacts to obtain copies of executed SOW contracts.• Assist in Vendor Management administration including quality control checks on resource attributes aligned to commercial agreements.• Evaluating vendor and internal management performance and adherence to preferred vendor program and leverage Simplify VMS reports to summarize findings and recommendations to optimize.• Work with cross divisional teams as it relates to troubleshooting VMS issues and making recommendations to optimize the VMS workflow.• Monitor the approval queue’s associated to the Procurement team and coordinate with team members to resolve any workflow issues.• Work with and communicate with suppliers to make sure that proper feedback, projections, and critical communications are being relayed in a timely manner• Maintain and deliver scheduled reports, maintaining integrations with the third party vendor and supporting maintenance tasks.• Perform audits of worker tenure, timesheet approvals, background compliance etc. as necessary using the VMS reports.• Establish and maintain Standard Operating Procedure documentation related to the VMS.• Provide first level end user support for people managers, suppliers, and worker.

Dallas, Texas, Us

Support VMS deployments and enhancements, including design documentation, validation, UAT, and data loads/conversion. Own VMS level 1 support for assigned program teams including enhancement (testing, business case) troubleshooting, user training, ticket management and documentation. Act as VMS admin (imports, user mgmt., integration monitoring, and configuration administration) and serve as POC for VMS account manager.Basic Function of Position• VMS Deployment: Requirement gathering, solution design consulting, and documentation.• Adhoc report creation using Excel and Field glass, requiring knowledge of Vlookup and Pivot Tables• VMS Deployment: Solution validation and UAT.• VMS Deployment: Training and documentation (guides, notifications, SOPs).• Steady State: VMS level 1 support, enhancement mgmt. (testing, business case), troubleshooting, and documentation.• Steady State: VMS Admin (imports, user mgmt., integration monitoring, training).Qualifications• Bachelor’s Degree is preferred• Previous MSP and VMS knowledge and experience• Prefer a minimum of 2 years previous experience in contingent workforce management supporting MSP/VMS• Demonstrated ability to work independently and within a team• Ability to develop creative solutions to challenging problems

• Completes vendor setup process in Salesforce• Manage schedule and execution of vendor onboarding• Support vendors through implementation process• Handle any related questions and project related tasks• Maintain accurate and easily accessible work files• Adhoc reporting and analysis through Salesforce • Complete any miscellaneous projects and duties as assigned• Management of new vendor requests within Apttus/Salesforce within 24-28 hours• Communication with vendor for proper documentation (Tax forms, Banking, COI, Supplier Agreement, and Business Classification)• Maintain all diverse vendor classifications and updates within Apttus/Salesforce. Includes obtaining all certifications and follow up.• Creation/Modification of New Vendors in Apttus/Salesforce and ensuring all documentation is supported for review by the Risk Department and any necessary parties.

Randstad Sourceright – Supplier Analyst• Completes vendor setup process in Salesforce• Manage schedule and execution of vendor onboarding• Support vendors through implementation process• Handle any related questions and project related tasks• Maintain accurate and easily accessible work files• Maintain a positive approach towards all projects, including those that are outside typical job responsibilities• Complete any miscellaneous projects and duties as assigned• Management of new vendor requests within Apttus/Salesforce within 24-28 hours• Communication with vendor for proper documentation (Tax forms, Banking, COI, Supplier Agreement, and Business Classification)• Maintain all diverse vendor classifications and updates within Apttus/Salesforce. Includes obtaining all certifications and follow up.• Creation/Modification of New Vendors in Apttus/Salesforce and ensuring all documentation is supported for review by the Risk Department and any necessary parties.

Houston, Tx, Us

I was responsible for overall management of all aspects of the Global Contingent Staffing Program(GCSP) program for UPS Canada. This included managing the supplier program and its population andday-to-day operations (implementing and managing the requisition /submittal process and overseeing jobplacement, day-do-day troubleshooting and problem resolution, managing the on-going relationships andcommunication, etc.). Additionally, I was responsible for maximizing customer satisfaction, maintainingand building new relationships, and servicing and growing the contractor population. I was alsoresponsible for training of software (IQN Navigator) to client and supplier users.• Established and developed manager relationships to ensure maximum customer satisfaction • Implemented and managed supplier program for UPS Canada, and further refined the process, ensuringoptimum customer satisfaction• Managed the day-to-day operations including, management of the requisition process for the client,prioritization of orders and requisitions, expedient issue resolution, further refining throughout the processwith emphasis on responsiveness and customer services for the client; • Fulfilled client service through frequent interaction with client managers to ensure satisfaction. • Communicated with field staff, kept them informed, and shared information regarding contractors andclient needs; regularly contacted the client hiring manager during assignments/projects to remain aware ofproject status, gathered feedback from the client about consultant progress/performance, and resolved orescalated any issues appropriately Assisted with IQN trouble shooting and process, including but not limited to, timecard issues, new userset up, updating passwords, setting up proxy’s, creating reports, etc.

Southfield, Mi, Us

Bartech is an established leader in the MSP industry, being voted as a top 5 MSP Globally. As the MSP Specialist you will be part of a dynamic Program Management Office assigned to a specific Bartech Managed Service Provider client. Responsiblities are to:Utilize staffing industry experience to manage the staffing process for an exclusive client, including defining new requisitions, screening submitted resumes, coordinating the interview process, and overseeing the on-boarding processPartner directly with hiring managers and outside staffing agencies, maintaining consistent communication and updates as a liaison between both parties. Apply the contractual terms, ensuring compliance with the client and suppliers while managing pricing, vendor neutrality, assignment duration, invoicing, and reportingProvide VMS and program training to client hiring managers and outside staffing partners Exhibit issue resolution by responding to requests with a strong sense of urgencyExecute administrative tasks, including reporting, resume shortlisting, assignment tracking, and invoice approvals

Zurich, Zurich, Ch

Assist Manager and recruiters in managing internal and external job postings and conduct regular searches on all available job boards. Act as primary contact for offer letters, new hire paperwork, and general staffing job postings. Communicate interview details to candidates when necessary, providing all details including directions, point of contact, dress code, interview logistics, etc. Enter and maintain integrity of data in Vendor Management Systems such as Peoplefluent RMS and Peoplefluent VMS, WorkNexus, Beeline, Fieldglass, IQN, Wand, and create orders for technical and customer service requisitions in the Custom Match system. Assisted in the pre-employment process by analyzing background checks and acting as liaison between candidates, recruiter, and shared services. Manage the employee tracking process by submitting qualified candidates to the tool, to be viewed by Hiring Managers. Monitor recruiting database by managing requisitions and updating employees records and status reports. Maintained missing time sheet reports. Prepared offer letters and New Hire Paperwork for internal and external candidates. Provide a high level of customer service and relationship on all levels of business. Provide a high level of administrative support to the Recruiting and HR team always giving great attention to detail and providing impeccable investigative skills. General understanding of Recruiting and HR concepts, policies and procedures, and administrative procedures. Excellent interpersonal and communication skills. Demonstrated ability to provide the highest level of customer service to internal and external customers. Strong skills in Excel, MS Outlook, Word, Powerpoint, Adobe Acrobat , and the ability to learn additional programs as needed.

Atlanta, Georgia, Us

Assisted in finding an appropriate number of applicants required to satisfactorily fill job openings. Built relationships with advertising agencies and search organizations and perform candidate tracking using databases. Helped to coordinate candidate interviews. Directed human resources teams on interviews. Helped to hire a diverse and high-performing workforce. Responsible for mentoring junior members of recruiting teams as well as participating in termination, performance evaluation and professional development activities.

Us

I helped with examining alleged violations of equal opportunity laws and policies as they relate to employment, housing, public service and public accommodation. Investigative duties include interviewing employees, reviewing personnel documents, analyzing employee data, and/or reviewing real estate transactions. Depending on the employer, EEO investigators may be required to conduct fact finding, settlement and mediation conferences to resolve discrimination complaints. EEO investigators employed with private employers and federal agencies investigate internal complaints and those employed with local, state and federal agencies investigate citizen complaints against private entities.

Responsible for general office and HR duties, maintained and updated a computer database of all education applicants in the Griffin Spalding area, assisted in fingerprinting, file and database maintenance, assistance in scheduling interviews, put together displays and information folders for recruitment fairs, and various shipping and marketing responsibilities. Responsible for taking care of administrative functions of the office.

Masters Of Science, Industrial And Organizational Psychology

Bachelor Of Science, Psychology And Human Services

Associates Of Arts