Responsible for overseeing the design, implementation, and management of the company's information security program. My expertise in security architecture and engineering enables me to develop and maintain security policies and procedures, conduct ongoing security risk assessments, and integrate security requirements into project planning and execution. I focus on collaboration across business verticals to ensure the confidentiality, integrity, and availability of the company's systems and data, while protecting against emerging cyber threats.

Non-profit that seeks to empower everyone to learn about cybersecurity. We are committed to creating a community that fosters a safe and inclusive environment for all individuals interested in cybersecurity and to create systematic changes in the way diversity and inclusion are approached in the industry. Want to get involved? Check us out at www.cyberdei.org and join us!

As a Information Security Analyst with a focus on Identity & Access Management, I ensured the scalability of products and services to meet organizational needs while adhering to regulatory requirements. Working within cross-functional teams, I interfaced with management staff, stakeholders, and third-party vendors, effectively communicating security strategies, technology benefits, and platform capabilities. My expertise also included identifying and recommending improvements in processes, organizations, and technologies. I supported the development, transition, and integration of new capabilities with a focus on secure system hardening, identity and access management, and protecting sensitive information. Additionally, I specialized in enterprise system security engineering, designing, deploying, and administering single sign-on applications for on-premise and cloud-based environments, and provided production support to ensure the highest availability of critical systems. As part of my work, I defined and implemented a consistent pattern for defining access controls, deploying role-based access control (RBAC) into applications and environments.

As Senior Network Engineer, I improved network performance, managed security, and maintained documentation. I automated monitoring, reduced costs, and implemented a successful wireless deployment, saving $45K in equipment warranties over 3 years. I collaborated with management to develop strategies, budgets, and plans aligned with organizational goals. I also adopted new technologies for quick adoption of new systems and tools. Despite managing multiple projects simultaneously, I delivered high-quality results on time.

Responsible for providing technical support for ~6,500 users and supporting a network of ~3,000 nodes, including proactive network surveillance, troubleshooting, and restoration during events and issues. I installed, updated, diagnosed, documented, resolved, and maintained internal hardware and software resources, such as projectors, printers, tablets, laptops, and workstations. I also managed vendor relationships for district-wide projects and building services, and oversaw the implementation of a full wireless network for all schools in the district.

As the IT Manager I had complete administrative control over the network infrastructure of three U.S. and one international office, supporting approximately 45-80 users. My responsibilities included hands-on technical support, remote assistance, account maintenance, hardware repair, and server administration for various systems.During my tenure, oversaw company-wide operating system migrations, coordinated a telephony switchover in the US, and established direct-contact vendor accounts to lower equipment purchasing costs and set up enterprise inventory systems, saving the company $48,000 in outside IT costs in a single year.

Processing Specialist in State Department’s local passport processing center responsible for handling large quantities of highly confidential information with a low-level government clearance. Duties included: sorting and scanning all incoming passport applications into government database; digital image editing and processing for identification; simultaneously running multiple, heavy-duty book printing machinery to issue brand new U.S. passports; quality control & error checking of completed passports; processing and distributing bulk mailing for government agency, including the disbursal of newly-issued U.S. passports. (held in conjunction with Stax Inc. position)

Research assistant in a visual studies research program for a University Psychology Department. Organized experiment schedule; set up appointments; managed incoming test subjects; coordinated laboratory schedule. Maintained and updated subject database & reimbursement accounts; organized test result data. (position held while enrolled as an undergraduate student)

Part-time/full-time technical support & customer service representative for FAS Computer Services at Harvard University. ✶ User Assistant duties: managed and maintained a dormitory-based technical support account, promptly provided comprehensive answers to technical issues; scheduled and performed in-room appointments for repair & maintenance; developed interpersonal skills and established sound customer relations practices. Area of support expertise: diagnosing network connection issues; e-mail systems/applications & errors; network printing; general application failures; system crashes; system setup assistance; hardware failures; hardware installations; virus disinfection; program assistance; troubleshooting for Windows/Linux/Unix-based & Macintosh operating systems. ✶ Lab duties: managed and maintained help desk in frontline support for users; designed and deployed security toolkit CD-ROMs for combating against on-campus virus epidemic; worked campus-wide telephone helpline for user support. ✶ Technology Showcase duties: provided comprehensive assistance to students working on multimedia projects; troubleshooting & general lab maintenance; assisted with projects in a variety of digital mediums. ✶ Advanced Support duties: (Departmental Mac Specialist) provided campus-wide support for all users with Apple computers; scheduled urgent assistance appointments with undergraduates; University officers; graduate students and staff; conducted management & training sessions; provided second-level support for users and fellow employees in a specialized niche; achieved top production by providing support in a professional, timely & satisfactory manner.

Full-time on-site support for Harvard University Department of Continuing Education summer school students. Provided hands-on technical support and computer repair via in-room appointments; coordinated student orientation and information sessions; worked in main computing lab facility with same duties as term-time employee. (position held while enrolled as an undergraduate student)

Provided one-on-one tutoring for first-year students enrolled in the Cisco Networking Academy. Coordinated schedule around student necessity for best time-management; held weekly review sessions and prepared mock-quizzes of current material; balanced personal student goals with course requirements to suit individual learning curves. (Held position in conjunction to Ag Journal job)