• Ideate and implement a methodology to identify high volume callers, understand their demographics, predict call patterns with time series analysis, and develop call reduction strategies • Use K-Means clustering to group bankers in order to better understand the impact of technology changes on their performance through A/B testing and monitor for metric abnormalities • Predict whether a call will lead to a transfer and what factors lead to that transfer • Delve into historical data to discover abnormal trends, perform root cause analysis, and provide steps to prevent future occurrences • Head a multi-organizational group to create performance reports delivered to senior leadership

• Performed EDAs on raw Online Grocery data sets to create a data dictionary on how to use it• Developed a sanitized data-mart for Online Grocery data using Python and SQL to give 20 analysts the ability to perform faster analysis (reducing average query times by more than 1 hour)• Constructed a Tableau dashboard customized for the Merchandising team that enables fast decisions on the addition and removal of more than $100m worth of products• Scrutinized reports from other internal organizations, identifying incorrect definitions and uses of metrics as well as evangelizing corrections • Automated weekly and monthly profit and loss reports, saving more than $100k of labor each year

San Bruno -• Evangelized analytics projects and drove the department to a more data driven culture• Cleaned and manipulated financial and advertising data to create a performance dashboard and present it weekly to executives to show the health of the business and draw attention to any inconsistencies• Investigated mismatches in financial reporting data and mobilized a cross functional team to resolve themShenzhen - • Oversaw the development of 4 projects composed of more than 30 people, and help them navigate through problems that arise • Initiated and executed a training program that sent Mu Sigma’s first 8 Chinese hires to India for real world experience, monitored their development and placement afterward • Spearheaded the creation of the client’s first tool utilizing Machine Learning and AI, automating their manual assortment decisions across 200 online stores, and freeing up 10 merchants to make higher value decisions • Pitched 10 new projects (2 successful), negotiated contracts, and participated in strategic discussions to shape Mu Sigma’s new business in China

Shenzhen, China -• Developed models and tools in R to automate a manual assortment planning process • Provided insights and findings using analytic tools such as SQL and TableauBentonville, Arkansas - • Lead a team of 10 data analysts in the development of multiple projects using Tableau, SQL, R, and Excel for the world's largest retailer• Collaborate with clients and stakeholders to analyze new marketing programs• Develop dashboards, and assist management in the introduction of a new data visualization software• Program error catching dashboards, to find issues in supplier data before decisions are made

• Sourced US based early stage start-ups with the potential for both high growth and societal betterment in the Health IT sector• Researched relevant past events and funding rounds for each company• Built a program to increase company sourcing efficiency on Twitter• Developed new digital strategies for company information

Rotational program between multiple organizations in the companyProeza:• Built an analysis of the supply chain, competitors, and market forces that interact in the orange juice market and how they will change in the future• Interviewed orange juice concentrate producers to better understand what was happening in the market and mapped out possible partnerships and acquisitions• Created a map of theoretical distribution networks and their costs, building an analysis of how it would affect our bottom lineMetalsa:• Collaborated with consultants from Humanum to develop a curriculum and organize workshops based upon the Metalsa "Total Personal Quality" model for employee improvement• Researched how the model needed to be adapted for use in the United States• Assessed the current situation in Metalsa USA and made the decision on whether to execute the plan • Created 6 booklets detailing how to adapt to different countries cultures by pulling together data, and interviewing people from each country• Worked with consultants to create interactive presentations for the bookletsZano:• Developed a flexible excel model that detailed current and future logistical expenses, operational expenses, and changes in financials based on a series of variables • Proposed a model of distribution and production, based on my model, capable of reducing total production costs by as much as 15%• Automated manual data entry tasks using Excel, reducing weekly man hours from 6 hours to 1 hour• Evaluated new equipment acquisitions and alternative production strategies

• Constructed pro-forma financial statements for the first 5 years of the business• Presented at the QEC business plan competition and won $10,000 in services from the incubator Inceptive Solutions• Assisted in the creation of a financial model and business plan for the company