Program Management & Enhancement- Orchestrated the transition of the MS in Analytics program to the MS in Machine Learning & Data Science, reflecting industry demands and technological advancements.- Spearheaded the establishment of the Deputy Director role for the MS in Machine Learning & Data Science program, leading the funding acquisition and approval process, and managing the search committee.- Implemented a cybersecurity minor within the MS in Information Technology curriculum, enhancing the program's relevance in today’s digital landscape.Operations Leadership- Directed day-to-day operations for both the MS in Machine Learning & Data Science and MS in Information Technology programs, ensuring seamless academic and administrative functions.- Acted as primary liaison with university departments, including Registrar, Facilities, and Financial Aid, streamlining communication and collaboration.- Supervised a team of two full-time program assistants, overseeing tasks related to facilities, scheduling, and student support services.- Managed a $900k non-payroll budget for program expenses, and played a pivotal role in budgeting and forecasting $2.5 million in total expenditures.Student & Faculty Support- Served as administrative contact for over 150 students.- Managed faculty onboarding, payroll, and academic integrity investigation processes.- Offered classroom support and addressed faculty concerns promptly, ensuring optimal teaching and learning environments.Alumni Engagement- Orchestrated biannual alumni bulletins, fostering a strong sense of continued community and keeping graduates informed of program developments.- Cultivated alumni relationships through on-campus and off-campus events, leveraging their expertise for advisory boards and corporate partnerships.

In my first year, I successfully managed the transition of our in-person, residential teaching model to an online format amidst the COVID-19 crisis. Key achievements included:- Development of a financial model enabling a tuition reset, a nearly 50% decrease, while ensuring temporary staff received agreed-upon stipends. This initiative not only preserved operational stability but, in tandem with strong enrollment, resulted in the Summer Program concluding with a positive net position at the end of FY20.- Renegotiated external partnership contracts and fees to optimize resources and reduce costs.Implemented new systems for book orders, supply management, and student onboarding, streamlining processes and enhancing efficiency.- Provided leadership and supervision to three Assistant Coordinator-level direct reports, fostering a collaborative and high-performing team environment.In my second year, the Summer Program team expanded our online offerings by incorporating concurrent day programming and introducing a synchronous "International Seminar" evening course model. This initiative further diversified our educational offerings and enhanced accessibility for our students from other countries.

As the primary administrator for 4th-8th grade programming at both Northwestern and our Elmhurst College satellite site, I oversaw academic and residential operations for summer courses catering to academically gifted 4th-8th graders. Key responsibilities included:- Managed recruitment, hiring, onboarding, training, supervision, and evaluation of academic and residential staff, totaling over 90 individuals, ensuring operational excellence and student welfare.- Provided comprehensive curricular oversight for a diverse range of classes, totaling over thirty each summer. Monitored book and supply orders to ensure alignment with curriculum objectives and budgetary constraints.- Acted as the main point of contact for more than seven hundred families annually, fostering strong relationships through proactive communication and support, addressing student challenges and achievements.- Assisted families with admissions and financial aid applications, facilitating access to educational opportunities and resources.- Contributed to program enhancement by developing new courses each summer, integrating current curricular trends and best practices in gifted education to enrich the student experience.