I am a highly reliable, proactive and dedicated Network and IT professional; who has had over 25 years of experience in IT. Key Strengths and Personal Qualities - Fluent speaker - speaks clearly, persuasively and convincingly - Application of job knowledge and skills is of an exceptionally high standard- A proactive professional whose contribution adds to the effectiveness of an organisation.- Outstanding customer service skills emphasising a focus on customer needs and resolving issues to their satisfaction- Leadership - Directs, motivates, controls and/or influences others to achieve stated objectives effectively, obtaining superior results- Produces optimal and comprehensive solutions to technical problems- Dedicated, intelligent and thoroughly reliable- Readily establishes harmonious working relationships with others- An enthusiastic and constructive team player who provides strong support to a team and/or team leader (when appropriate)