Sam Duval Email & Phone Number

Indianapolis, In, Us

Indianapolis, In, Us

Indianapolis, Indiana Area

Leads one-to-one marketing programs and end-to-end campaigns, including strategy, channels and implementation of tools, to ensure we are reaching members and non-members effectively through targeted tactics.Leads customer segmentation and satisfaction research including member surveys, ad hoc surveys and focus groups to understand current and future customer needs and to inform marketing, business development and sales strategies.Oversees input into strategic planning through market opportunity assessment; marketing planning; business planning activities and business scorecard metrics.Partners with Sales and Marketing to ensure both inbound and outbound sales and marketing are based on verifiable customer data, market insights and competitive analysis.Partners with Business Development in understanding new and old Select Employee Groups (SEG) potential and tracking member and balance growth by SEG.Partners with IT and Data Warehouse to assure consistent use of data, definitions, processes and analysis methodologies.Provides trending and analysis of member acquisition, net member growth, onboarding, auto loan recapture, cross-sell opportunities, SEG development, growth and penetration, sales effectiveness and efficiency and ongoing promotion and campaign analysis.Manages the MCIF (Integrator, MarketVision and DNA report - cView) and all data appends to these systems.

Manage the invoicing for all meetings. I also handle the payment for all group related expenses.

Compiled mailing lists from various sourcesMarketing Campaign development via the Touché Product FamilyTouché Analyzer Touché MessengerTouché List Expert Using the tools provided through the Touché family I would look at what members had and profiling them against other members and using the appended demographic data, which included profiles of people who had similar traits and recommending the next best product to offer them.Tracked advertisement dates, and calculated the return on investment from the expired promotions. Summit Data system the core database system for all the banking records Accessed via ODBC Connection Drives through Microsoft SQL installed into excel or the Microsoft Access used to retrieve the personal information for various Ad-hoc queries from the Summit database as requested by various managers or vice presidents.Was responsible for market research, gathering competitive rates from other financial institutions also reviewing a purchased report from a third party provider for accuracyCompiled monthly statistics from the online banking server, to provide to the business analysts for use in their monthly status report

• Utilize proprietary software for entering customer information into a database.• Handle customer requests for both troubleshooting computer problems and customized reports out of the database.• Monitor maintenance performance data systems.• Collect and maintain maintenance performance data.• Assemble information by extracting and tabulating maintenance data in logical presentation sequence.• Prepare oral and written presentations to inform managers of unit progress.• Operate the Maintenance Management Information and Control System (MMICS) and computer terminals.• Gather statistical techniques, measure correlations and trend analyses and compare maintenance performance to plans, schedules and workload estimates• Assist with preparation of data automation requirements and coordinate new programs with data systems development services.• Worked extensively in Microsoft Office Applications, including: MS ACCESS, MS EXCEL, and MS WORD.• Developed Access data bases for managers to track missing data integrity reports, and their current status of training..• Required to build several spread sheets that are integrated with macros. As well as for use as a data source for MS Access applications. • Examples can be provided upon request

• Utilize proprietary software for entering customer information into a database.• Handle customer requests for both troubleshooting computer problems and customized reports out of the database.• Monitor maintenance performance data systems.• Collect and maintain maintenance performance data.• Assemble information by extracting and tabulating maintenance data in logical presentation sequence.• Prepare oral and written presentations to inform managers of unit progress.• Operate the Maintenance Management Information and Control System (MMICS) and computer terminals.• Gather statistical techniques, measure correlations and trend analyses and compare maintenance performance to plans, schedules and workload estimates• Assist with preparation of data automation requirements and coordinate new programs with data systems development services.• Worked extensively in Microsoft Office Applications, including: MS ACCESS, MS EXCEL, and MS WORD.• Developed Access data bases for managers to track missing data integrity reports, and their current status of training..• Required to build several spread sheets that are integrated with macros. As well as for use as a data source for MS Access applications. • Examples can be provided upon request

Associate'S Degree, Business Administration

Education record