 3 years of experience as an Administrator and Developer in Salesforce.com. Has good knowledge of the Technical and Functional aspects of Salesforce.com, on demand CRM package. Experience with all phases of SDLC customization of Salesforce.com CRM Sales, Marketing, Service, Chatter, Community, Analytics cloud and Force.com platform. Strong Knowledge with Salesforce CRM business processes like Lead management, Account management, Opportunity Sales process and Campaign management Worked extensively on salesforce Sales, Service and Marketing cloud and well versed with objects - Accounts, Contacts, Opportunities, Products, Price Books, Opportunity Line Item, Leads, Campaigns, Cases, Solutions, Knowledge & Articles, Activities. Hands-on experience with salesforce administration, data security using Profiles, Roles, Sharing rules, Permission Sets, Email Services, Outlook Connector and AppExchange products installation. Good experience in building Reports (Tabular, Summary, Matrix and Joined), Dashboards (Pie, Donut and Bar) and Analytic Snapshots for various business teams across various objects. Proficient in dealing with functionalities related to sales cloud & service cloud, Marketing cloud, Community Cloud, Custom Cloud and Analytics Cloud. Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Experience in writing custom code using Apex language Custom/Extension Controllers, Queries - SOQL, SOSL and Triggers. Experience with Salesforce SOAP, REST web service API's and accessed salesforce data using MuleSoft integration tools to integrate with Oracle Apps. Having strong experience in Unit Testing, increasing Test Coverage and performing Code Review Experience in deploying components meta-data across various instance using Change Sets, Force.com Ant migration tool and Eclipse. Worked with Pardot Functionality, Pardot A/B Testing, Auto responder emails and Pardot Email Rendering. Good programming skills and worked in Object Oriented environments using languages Java, J2EE, C++ and HTML, CSS, Bootstrap, jQuery and JavaScript web technologies.