Sam Reece's Location
Bangor, Michigan, United States, United States
Sam Reece's Contact Details
Sam Reece work email
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Sam Reece personal email
n/a
Sam Reece phone numbers
About Sam Reece
Experienced General Manager & Regional Director - Task Force/GM Trainer at 80+ hotels over a multiple year period. Experienced Full-Service General Manager - multiple properties, including a 255 room Embassy Suites, multiple HGI's including with a full Conference Center. Experienced Select Service GM -multiple CY, FFI, RI, SHS, TPS, Hampton Inn, HIE, HGI, Homewood, Country Inn and more... Experienced in Historic Building & Hotel Renovations (25+), Boutique & Luxury Properties.A very wise man once taught me that "People won't care what you know, until they know that you care." As I've had experience correcting hotel issues, both my mistakes and others, I have found this to be very true. If you want Excellent Results - focus on the Culture that drives performance - not on the performance metrics themselves. If your people you have poured yourself into know what they mean to you - then they will act with that same fervor towards your guests and their responsibilities. I'd love the chance to speak further on this & hear your thoughts and experiences.
Sam Reece's Current Company Details
Reece Hospitality Services
Principal Consultant
Vassar, MI, US
Sam Reece Work Experience Details
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Principal ConsultantReece Hospitality ServicesVassar, Mi, Us
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General ManagerCourtyard By Marriott Oct 2022 - May 2024South Bend, Indiana, United States -
General ManagerCourtyard By Marriott Mar 2022 - Oct 2022Benton Harbor, Michigan, United States
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Director Of Hotel OperationsBase Hospitality Group Jul 2021 - Mar 2022Marquette, Michigan, United StatesDirector of Hotel Ops for Base Hospitality - Responsible for Day-to-Day Operations over the hotels in the Base Hospitality Portfolio. -
Executive DirectorLake Ellen Bible Camp & Retreat Center Oct 2020 - Jun 2021Crystal Falls, Michigan, United StatesExecutive Director of a Christian Camping Ministry located in the Beautiful Upper Peninsula of Michigan. Lake Ellen Camp is a special place that has been leading campers to Christ since the late 1960's. I am very excited to be a part of this special ministry! -
Assistant PastorOxbow Lake Baptist Church Apr 2018 - Oct 2020White Lake, MiAssistant Pastor with Responsibilities to include the Music Ministry, Sunday School Leadership, the Youth Ministry & Outreach Ministries....
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Short - Term Hospitality ConsultingPrivate Hospitality Services May 2017 - Dec 2017On-Site Hospitality Consultancy Jobs - 2 primarily training General Manager's, 2 primarily training new DOS's & building Sales & Marketing Strategic Plans
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General ManagerHotel Capital, Llc Nov 2015 - Dec 2016Southfield, MiGeneral Manager for a 239 room Embassy Suites by Hilton in Southfield, MI. Responsibilities include not only day-to-day operations of the hotel and leading the Executive Committee, but also overseeing a full-scale renovation, re-invigorating the Embassy Suites Culture and ensuring that the Guest Experience is excellent every time. Specific focus is on properly controlling expenses to maximize EBITDA while bringing the property up to the latest Hilton standards. -
General ManagerHotel Capital, Llc Jul 2013 - Dec 2016Kankakee, IlAs the General Manager of the Hilton Garden Inn Kankakee IL, I am responsible for both the hotel and the attached conference center. The HGI requires that I keep a proper eye on all aspects of the hotel operation, including Operations, Revenue Management, F&B and many more. Also with the hotel, we have a 19,000+ sq. ft. conference center that can support up to 1,000 guests. All the aspects of the hotel & conference center are my personal responsibility.
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Member Of The Advisory CouncilRiverside Pulse Advisory Board Sep 2014 - Feb 2016Kankakee, IlAdvisory Council for the Riverside Health System. The Council's goal is to enhance the communication and connection of the Riverside Health System to the local community through empowering active community leaders. Specializing in educating and engaging the younger demographic of the community while mentoring growth in up and coming leaders.
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Member Of The Board Of Directors/ Vice President Board Of DirectorsKankakee County Cvb Feb 2014 - Feb 2016Kankakee, IlHotel Representative for the area on the Kankakee County Board of Directors. Also active on several sub-committees including Sponsorship & Planning. Responsible for ensuring that the needs of the community are served as best as possible by the CVB, directly from a Hotel/Hospitality standpoint. Responsible for finding & working closely with 3rd party advisors for the new Strategic Plan of the CVB.
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General ManagerFirst Hospitality Group Feb 2012 - Jun 2013Plymouth, MichiganAs the General Manager of the Hilton Garden Inn Plymouth MI, I am responsible for overseeing all aspects of it's operation. From Sales & Revenue Management to Operations & Maintenance, it is my responsibility to ensure our guests have the most enjoyable stay possible. -
Regional Task Force General ManagerFirst Hospitality Group Aug 2010 - Jul 2012As a Regional Task Force Manager, my job entails being able to work in any aspect of the hotel. Currently a majority of my time is spent in the take-over of new hotels, mainly through bank receiverships. - Successfully took over multiple hotels of various brands. This includes retraining current employees, hiring when necessary, terminations when necessary, assisting with budget research for the hotels and overall ensuring the correct quality service is being given.- Property Systems experience include - OnQ, OnQ R&I (Hilton/HGI - Full Service), OnQ RMS (Hilton/HGI - Full Service, OnQ Solicitation Management, FOSSE, MARSHA, MARRFP, EPIC, Opera, Advantage, and many others... - Experience with multiple brands, systems - Hampton Inn & Suites, Fairfield Inn & Suites, Comfort Inn, Country Inn & Suites, Wyndham, Baymont Inn & Suites, TownePlace Suites, Courtyard by Marriott, Hyatt Place, Hilton Garden Inn, etc...- Put together Action Plans that successfully raised the GSS at each of the properties that I have been at.- Consistently ran troubled hotels with positive GOP, with the goal of the sale of the receivership property.- Completed takeover & turn-around to profitability & consequent sale of Baymont Inn & Suites in just over 6 months. (Industry average - 2.5 years)- Tasked with Trouble-shooting property problems (eg... underperforming Sales, GSS problems, HR issues, etc...)- Specialist in GSS & Customer Service, with a heavy emphasis on Property Condition.
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Regional Bench Operations ManagerWhite Lodging Services Aug 2009 - Aug 2010As the Regional Operations Manager for Region 10, I worked with any and all properties as assigned by my RVP. In this position, I was used in every area of the hotel, specifically working with problem & underperforming hotels to bring them back to our exacting standards. This role provided experience in multiple brands and multiple properties at the regional level (Hampton Inn & Suites, Fairfield Inn & Suites, Residence Inn, Springhill Suites, Courtyard by Marriott)- Marriott Certified Property-level trainer for FFI, RI, SHS, TPS & CY.- Took over underperforming RI w/ GSS at Overall Satisfaction of 76 (Nov). Turned it over to new manager after 3.5 mo. with GSS of 96.8 (top 20 RI in the country)- Trained multiple new managers both at the GM level and the Ops Manager level for different properties/brands.- Worked with several age-challenged properties. Assisted in getting the Customer Service to a level that can sustain Sales & GSS at even 25+ year properties.- Assisted the RVP & GM's during budget proceedings, including building the budgets for hotels where the GM was not present. -
Director Of SalesWhite Lodging Services Mar 2009 - Aug 2009Fort Wayne, InAs the Director of Sales for the Courtyard by Marriott Fort Wayne, I was responsible for every aspect of the Sales Department, communication with the Front Desk and community involvement.- Set up a Sales Action Plan to bring the CY out of Red Zone sales.- Saturated the local companies properly, resulting in increased production.- Set plan in place to bring back two major 2000 room-night gov. producers that had been lost due to inattention (accepted into next RFP & producing regularly now)- Coordinated with CVB to help attract business to the local area.- Worked on the Groundbreaking Team for the new Courtyard FW Downtown (220 full-serve) to help with local knowledge & network contacts.
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General ManagerAccor Sep 2008 - Mar 2009As the General Manager of a 145 room, economy brand property, I was responsible for ever aspect of it's operation.- Underwent the extensive Accor brand 8-week General Manager training course.- Changed the local image of the hotel in a positive direction through active community interaction including the CVB, local police and local business.- Restructured the Sales & Marketing plan for the area to include a Extended Stay Segment that had previously been absent from this property.- Re-trained the property staff with an emphasis on Excellent Customer Service- Through various avenues moved the RevPar Index from 73% to 132%. (Specifically through an expanding Extended-Stay Program) -
Assistant General ManagerWhite Lodging Services Feb 2007 - Aug 2008Goshen, In - Fort Wayne, InAs Assistant General Manager, I was responsible for every aspect of the day - to - day operations of a 92 room luxury brand hotel (Courtyard by Marriott). Due to the excellent GSS, Sales & Operational results, I was part of the takeover team as AGM for a 145 room luxury brand hotel (Courtyard by Marriott) that was currently a distressed property. - Responsible for ensuring the highest possible guest experience through proper employee training & development (CY brand certified)- Responsible for cost controls through accurately forecasting Occupancy & ADR, maintaining proper labor standards & putting in place spending control guidelines to ensure proper Flow-Through (Moved from -273% upon takeover to 28% in 2.5 months, finished the year w/ Platinum ranking of 89%)- Responsible for Properly Integrating the Sales effort of the 92 - room property to ensure the highest possible level of Sales. (Highest Rev/Par for the Central Region of Marriott in '07 - 199.7 - Achieved w/out an active Sales Manager)- Maintained a Positive relationship in the community through continued interaction with the Local CVB's and training within the community schools. (Guest speaker on the hospitality industry with several local schools)- Recipient of WLS's Excalibur Award for Operational Excellence - Celebrating an entire Quarter of Green - Platinum Operations in every aspect of the Hotel.- Fully involved in the budgeting process, capital expenditure planning, owner interaction and financial management areas.- Responsible for Gold level GSS for 12+ mo. running, including top 20 in the brand in several Service levels.
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General Manager/Property ManagerReece Property Management Aug 2003 - Jul 2005Elkhart, Indiana AreaAs a Manager for Reece Property Management, I worked with my Grandfather (Owner/Operator) in all aspects of running a 28 room motel & 132 apartments in and around the city of Elkhart, IN.My responsibilities included Maintenance, Collections, Planning, Financials (re-doing 7 years of property and income taxes) & Management.- Finished the remodel of 7 properties- Re-checked tax filings for 7 years.
Sam Reece Skills
Revenue Analysis
Hospitality Industry
Hospitality
Hotels
Hospitality Management
Hotel Management
Food And Beverage
Hiring
Front Office
Pre Opening
Onq
Lodging
Yield Management
Customer Service
Budgets
Rooms Division
Forecasting
Guest Service Management
Catering
Property Management Systems
Banquets
Tourism
Opening Hotels
Labor Management
Income Statement
Acquisitions
Customer Service Training
Talent Management
Budgeting
P&l Analysis
Certified Tips Trainer
P&l
Hotel Takeovers
Hilton Gro
P&l Management
Banquet Operations
Business Networking
Sam Reece Education Details
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Business Administration -
Hilton Hgiu
Frequently Asked Questions about Sam Reece
What company does Sam Reece work for?
Sam Reece works for Reece Hospitality Services
What is Sam Reece's role at the current company?
Sam Reece's current role is Principal Consultant.
What is Sam Reece's email address?
Sam Reece's email address is sa****@****ott.com
What is Sam Reece's direct phone number?
Sam Reece's direct phone number is +157490*****
What schools did Sam Reece attend?
Sam Reece attended Bob Jones University, Hilton Hgiu.
What are some of Sam Reece's interests?
Sam Reece has interest in Investing, Reading, Financial Management, Human Resources And Training.
What skills is Sam Reece known for?
Sam Reece has skills like Revenue Analysis, Hospitality Industry, Hospitality, Hotels, Hospitality Management, Hotel Management, Food And Beverage, Hiring, Front Office, Pre Opening, Onq, Lodging.
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