• Handled the operations of opening and closing of CASA, FD, RD and overdraft on FD.• Expanded customer relationships by maintaining a regular follow-up process and building rapport with each customer.• Coordinated with peers to meet implicit and explicit targets.• Demonstrated outstanding customer service and thereby building customer loyalty.• Strengthened the relationship with clients by informing them about products that could add further value to their banking experience.• Performed inside sales for the leads generated by the sales manager.• Ensured that customer concerns were handled efficiently to maintain positive customer relations.• Assisted the branch manager in documenting our schedule.• Managed and balanced cash books on a daily basis.• Coordinated the operational activities with other departments of the branch.

 Achieving the profitability target established by Branch Manager. Act as a Customer Service Representative. Negotiating sales price with customer according to sales established policies  Maintaining relationship with customer by frequent visit and thereby enhancing the sales. Coordinating all the operations in delivering the product at the right time. Handling customer queries and providing value based solutions.