Sreehari Konduru Email & Phone Number

Singapore

Singapore

Singapore

Singapore

FastPax is a Mobile Check-in Solution which enables Airlines and Airport Ground Handlers to reduce passenger check-in times at the counters. FastPax Mobile Check-in Solution for issuance of Boarding Pass and Bag Tags using Tablets, Smartphones and Mobile Printers. This helps in reducing passenger processing times at airport Check-in Desks. FastPax uses latest cutting edge Mobile and wireless technologies to integrate Tablets, Smartphones, Hand-held Printers, Airline systems and Airport infrastructure to achieve complete end to end mobile solution which is extremely Fast, Robust and Secured. FastPax works hands in hands with SKO System's state of the art Enhanced Data Messaging Switch (EDMS) product that seamlessly mediates between airline DCS system and cross-protocol terminals thereby providing a fine layer of abstraction. This makes FastPax agnostic to DCS and can work with virtually any DCS.Responsibilities: Define requirements by researching existing client needs, competitive products, industry trends, and airline industry standards. Responsible for analysing new product features and enhancements. Works with the Product Engineering team to maintain functional specifications (written documentation that includes screen designs, and logic/workflow) Mentor Professional Services teams in product features and their implementation for clients. Participates in design walkthroughs Designed Boarding Pass and Bag Tag layouts as per the IATA standards using Zebra Designer software to meet the customer specific needs. Configuring of iMZ and QLn Mobile Printers using Zebra Setup Utilities.  Troubleshooting / configuring the mobile printers using Zebra BridgeNet. SPOC to resolve the Application and Mobile printer related issues.

Singapore

Application that provides enterprise-wide host access management capabilities. Application is used extensively to exchange airline traffic using various Airline Protocols such as MATIP, EMTOX and AX25. Residing on a Web server, the Management service enables administrators to centrally configure and manage Open MSE. The integrated navigation frame provides a common location for administrators to install, configure, and manage host access to users throughout the enterprise. The flexibility of browser-based access also enables administrators to troubleshoot from anywhere in the world (given the necessary security access) via any desktop with access to the World Wide Web.  Provided Level2 application support to all Helix customers. Provided support during legacy connections migrating to MATIP. Proactively monitoring and supporting for the crucial connections of all Helix customers. Experienced in Project Management to maintain a small team and manages the team’s performance of project tasks. Also responsible for communication, including status reporting, escalation of issues that cannot be resolved in the team. Create and Update raised incidents in Incident management system (JIRA) Create and update wiki pages with relevant information to help Level 1 and Level 2 support staff. Prepare Monthly status reports on each installation and report to high level management. Configuring and monitoring Gcom units which are used as a Protocol converter appliance in SITA setup. Liaising with 3rd Party vendors for the Server maintenance. Support during migrations planned. Interaction with customers in responding to specific migration issues. Performing quarterly switch overs (SWO) on each installation. Installed patches and software upgrades on legacy conversion hardware product of Gcom. Report and escalate the problems to Gcom and SKO consultant if the problems were not fixable.

Master'S Degree, Communication Systems, First Class

Communication Systems

Bachelor'S Degree, Electronics And Communications Engineering, First Class