Sreeharsha G Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

- Managing cross-functional teams to design data engineering pipelines and implement Power BI dashboards for improved decision-making.- Collaborating with global clients to modernize supply chain data pipelines, ensuring data accuracy and performance.- Defining project priorities and resolved critical escalations, ensuring uninterrupted delivery across projects.- Delivering program-level reporting and financial insights to executive stakeholders.

Bangalore Urban, Karnataka, India

• Designing and delivering single stop-shop Azure products and workflows to end-users • Implementing self-sufficient workflows through RPA which reduces 80% TAT of hosting• Publish 60+ global process improvements and Salesforce service cloud enhancements ensuring end-to-end success/growth• Designing frameworks on knowledge management to deliver periodic version releases and updates lead to increase adoption rates by 30% monthly• Improving service management processes which leads to increase in CSat top box ratings to 88%

Bangalore

Bangalore

• Established and designed the workforce management processes to measure availability, fulfilment compliance and reduced the turn-around-time in delivering value• Managed independent initiatives across functions like quality workshops, customer satisfaction surveys, knowledge management events• Simplified, automated, optimized and revamped various existing internal processes of service functions using Six Sigma, Lean and Kaizen methodologies• Improved processes to realize the monetary benefits of INR 24.68 cr. in the span of 6 months

Bangalore

• Increased team performance by 8% through the introduction of internal process for data quality checks• Improved customer service by 10% with the alteration of data processing• Created code to balance the load on reporting application server which reduces incidents by 25%• Initiated automation framework to get the data from the production servers

Master Of Business Administration (Mba), Operations

Activities and Societies: Student research committee

Bachelor Of Technology (B.Tech.), Information Technology

Activities and Societies: Srishti core committee

Education record

Education record