Sreeja Roy Email & Phone Number

Brisbane, Queensland, Australia

In charge of ensuring the smooth operation of the restaurant along with strong customer service skills and team management skills• Acted as an interim manager – approved payroll, oversaw restaurant GP.• Grew sales at the restaurant by double digits within that period• In charge of labour control – consistently kept labour cost below budget• Successfully performed weekly inventory count to accurately reflect wastage and variances• Maintained bench-plan • Reduced turnaround time through identification of bottlenecks

Brisbane, Queensland, Australia

Brisbane, Australia

Greeting customers and taking their orders, serving food and beverage, upselling store products

Provided recommendations to increase employee retention, by research and analysis of successful practices adopted by organizations in the industry.

Brisbane, Australia

Incharge of customer service, preparation of proposals, contacting customers regarding their bookings, taking customer reservations, and safety briefing and instructions. Responsible for preparing customer service manuals, conducting research and providing recommendations for diversification of the organisation’s services and respective permits needed, and strategising to increase social media presence.

Brisbane, Australia

Brisbane, Australia

Responsible for devising strategies to strengthen the social media presence of MS Queensland, and build relationships between Queensland universities and Queensland University College to help reach a younger the demographic

Gurgaon, India

Responsibilities included: Front Office - welcoming guests and assisting with their check-in and check out, answering guest enquiries; Food and Beverage - Taking orders and of food and beverage service; Housekeeping - servicing guest rooms, maintaining hygiene and appearance of the hotel; Kitchen - preparation of food according to the organisation’s standards for food preparation and presentation, and for undertaking daily and weekly procedures including food labelling, dating and storage.

Master Of Tourism, Hotel And Event Management, Hospitality Administration/Management

Bsc, Hospitality And Hotel Administration