Product Liaison
Current• Assisted the product manager by researching and analyzing and creating requirements.• Identified features and requirements from stakeholders, translating into business needs.• Created product requirements (user stories) based on the business cases.• Performed user acceptance testing.• Successful in communicating with stakeholders effectively.• Created end-user documentation for the employee benefit management-related product.• Increased end-user satisfaction and received positive feedback for the documentation quality and clarity.• Created flowcharts and use case diagrams for the product.
Feb 2021 - Present
