Led pan-India design of Fulfillment/Distribution centers and Mother-hubs for Large appliances and Furniture.Scaled up Furniture Distribution center (FC’s) capacity by 6x within 8 months of launch.Scaled up the capacity and design of Fulfillment centers and Mother-hubs for Large appliances by 2x y-o-y, for 2018 Diwali season.Re-designed and implemented racking storage construct in warehouses pan-India, to improve cubic-feet utilization by 20%.Led pan-india Returns Center (RC) operations for Large appliances and Furniture.

Led supply chain design, program management, process development and implementation for Fulfillment/Distribution Centers and Mother Hubs, to drive business expansion, cost reduction and NPS improvement for Large Appliances and volumetric goods.Standardized operational processes and procedures, established SOP’s and training norms across all distribution centers, to achieve 80% reduction in inventory shrinkages and 75% reduction in operational breaches.Designed and implemented a two-tier storage construct in warehouses, enabling bulk storage, leading to an increase in storage utilization by 20%.Designed and program-managed the operationalization of the first-ever Fulfillment Center in the 3PL-mode for Flipkart.Spearheaded the design and implementation of handheld-based picking and putaway of products in DC’s, to reduce pick-to-dispatch times by 40%.Led process excellence initiatives and strategic programs to improve service hygiene, resulting in a reduction of customer escalations attributed to FC function by 80%.

5 Years & 4 months of experience in Design & Implementation, Production Planning & Inventory Management in the Manufacturing (Shipbuilding) industry.