Sreejith Pulickalil Email & Phone Number

Redditch, England, United Kingdom

Coventry, England, United Kingdom

Insurance service platform developmentJSON programming

Redditch, England, United Kingdom

Provide Level 2 software support for the Intra-logistics Automation Software.Liaise with customers and work together with the onsite engineers

Kochi, Kerala, India

 Achieved Collaborative Success:• Successfully attained individual and team objectives by fostering a collaborative team environment. Strategic Process Improvement:• Implemented "process improvement plans" to enhance system availability and achieve substantial cost reductions. Transparent Communication and Leadership:• Provided regular status reports to clients and leadership in accordance with SLA commitments. Team Management:• Led and managed a dynamic technical support team of 8 professionals for a major US-based client project.• Effectively planned and assigned tasks, ensuring optimal productivity and goal attainment. Performance Evaluation and Feedback:• Conducted performance evaluations, offering constructive feedback to team members based on predefined goals. Versatile Software Development:• Developed and deployed high-quality software using diverse technologies, including Java EE, JSP, SQL, and UNIX Shell scripting. Optimization and Efficiency:• Optimized application performance through efficient utilization of available options. Innovative Problem Solving:• Developed technical solutions for a range of operational challenges, deploying reusable codes. Subject Matter Expertise:• Recognized as a Subject Matter Expert for multiple client applications, serving as the primary point of contact for project management staff. Automation and Technical Support:• Automated manual tasks using various programming paradigms while providing level 2 and 3 production support.• Built complex SQL queries for application development, support, and data analysis. Legacy Application Management:• Successfully debugged and resolved technical issues in both existing Java-based applications and legacy COBOL-based applications. Proactive System Monitoring:• Reduced system downtime by designing and developing an internal monitoring system using React, NodeJS, and REST APIs.