Sreejit Narayan Email & Phone Number

Experienced Lean Six Sigma Black Belt Certified professional with a track record of delivering exceptional results in customer service and quality management. Recognized for driving operational excellence through effective team leadership and people management for over 10 years.Proven expertise in managing teams, overseeing quality and management information system (MIS) activities, and achieving high client satisfaction. Possess excellent skills in team management, people management, and client management, resulting in successful client relationships and business growth.With 13 years of experience in the ITES industry, I have effectively served clients from US, UK, Australia, Asia Pacific regions. I am very well-versed in meeting the unique requirements and expectations of international clients.Proficient in utilizing Advanced Excel for data analysis and dashboard preparation, as well as leveraging Power BI and Tableau for effective data visualization and reporting. By leveraging these tools, I have enabled data-driven decision-making and improved business performance.Apart from technical expertise, I possess strong interpersonal and communication skills, allowing me to effectively collaborate with cross-functional teams, stakeholders, and clients. I am known for my ability to build rapport and establish productive relationships at all levels of the organization.I am passionate about continuous improvement and driving operational excellence. With my Lean Six Sigma Black Belt certification and extensive experience, I am equipped to lead transformational initiatives and deliver impactful results. I am always looking forward to leverage my skills and experience and to drive success in a dynamic and challenging environment.

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  Team Leader Business Development

  Vtrio Solutions Pvt. Ltd.

  Mar 2022 - Present - Kochi, Kerala, India