•Developed tailored account strategies through inbound and outbound sales to drive initial client engagement, satisfaction, and growth.•Collaborated with cross-functional teams for seamless onboarding and service integration, focusing on both hunting and farming roles.•Identified opportunities for upsell, cross-sell, and account growth through performance tracking, with a strong focus on targets and customer success.

•Developed and implemented growth strategies, including new pricing models, go-to-market (GTM) strategies, and initiatives for customer acquisition and retention.•Led a team of two with a focus on lending, payouts, and payments, driving successful project outcomes and team performance•Handled over 100 merchants quarterly, including high-value transacting merchants, ensuring exceptional service and support•Followed up on marketing campaigns to identify and qualify leads, enhancing lead generation and conversion rates.•Conducted regular cadences with customers to update them on new features/releases of Open Money Products, demonstrating their value•Worked closely with Product Managers, Engineering, and Support teams to ensure customer FInOps requirements were met.•Maximized revenue by cross-selling value-added services to existing merchants

•Proactively reaching out to new prospects to understand the business need and to build strong relationships.•Qualifying and screening the leads based on the needs of the prospects.•Providing customized walkthrough of the platform in order to help the clients.•Understanding the bottlenecks and suggestions from the clients and giving the feedback to the internal team for the further enhancements.