Worked on several IT Infrastructure programs/projects including predictive data analytics for fortune 50 customer Navy Federal Credit Union (NFCU) and Federal Home Loan Banks (FHLB) that involved successful implementation of 3rd party COTS, SaaS, PaaS, IaaS, products, and post-production support. To name a few are Infor (OCM/IM) Upgrade, IBM's Predictive Modeling & Analytics - SPSS, RSA's Fraud and Risk Intelligence Adaptive AUthentication, Migration of personal/network drives to OneDrive 4 Business and SharePoint Online etc. Performed technology assessments for customers' PAM (Privileged Access Management) needs and helped them choose CyberArk as its solution for their PAM needs along with successfully implementing it.

Implemented IT projects/programs that arise out of strategic business needs for the Single Family Data Delivery division of FreddieMac. Upgraded Informatica PwX/PwC to 10.1.1 and all its business process ETL flows to the downstream systems due to its upstream IMS z/os Upgrade. Re-platformed Java Services that resides on legacy CICS platform to the new Linux VM ware as the new CICS v5.2 renders it's Java Services being incompatible. Managed and implemented document storage program for enterprise that uses Hadoop (HDFS) and HBase with SOLR for search and retrieval

StrategyPundits, Inc. has specialized interests primarily in Corporate/Individual Training, Strategic Talent Sourcing, Strategic Management Consulting and Information Technology Consulting. Implementation and maintenance of end to end e-commerce and CMS portal with a payment gateway system and customer centric delivery of career advice, specialized technical and non-technical IT training in over 50+ courses to its customers through virtual classroom sessions.

Program Management - That includes, Citrix BYOD Program, Citrix VPN set-up, Set-up Disaster Recovery for entire Citrix Environment, Operational Packaging, Incident management for Applications on Windows 8.1 platform. Helped set-up the stage for Windows 10 upgrade and roll-out.

Founded in 1943, ASCD is a global community association dedicated to excellence in learning, teaching, and leading. ASCD’s Information Technology Solutions (ITS) group has a PMO that runs programs and projects under a portfolio to achieve organizations strategic objectives. As a key member of IT PMO I've strengthened it by setting standards, identifying and documenting policies procedures and templates necessary to develop handy PMO tool kit (e.g. Project Scorecards, PMO Dashboard, etc.) and guide projects to successful completion by adoption of best practices. Drove technology strategy, vision, goals, and objectives by engaging key business and IT stakeholders to create and maintain overall ASCD technology roadmap, IT strategy and overall business goals. On demand basis, evaluate and coordinate research activities for potential technology solutions and implementations in support of new IT strategies, initiatives, opportunities, and procurement efforts that result in successful delivery of the projects in IT portfolio.

The Administrative Office (AO), an agency of the Judicial Branch of the Federal government, is committed to serving and supporting the Federal court system of the United States. The AO provides a broad range of legislative, legal, financial, technology, management, administrative and program support services to the Federal courts. AO US Courts has a five year Blanket Purchase Agreement (BPA) with NTT Data Federal and primarily administers its Program Management Office (PMO), Release and Configuration and Document Management Office (CDMO) solutions to its customer within Accounting and Financial Systems Division (AFSD) of Office of Finance and Budget (OFB). NTT Data Configuration and Document Manager has worked extensively in creating a Configuration Management Plan that served as a reference document by project teams to understand industry standards, CM best practices to maintain a project specific CM Plan that entails all configuration management activities as detailed by IT Service Management (ITSM) standards. Also, helped streamline document management practices for record retention and audit purposes as per AO policy

Carrier-UTC eHub Support Team is a completely outsourced engagement to Keane for providing level 2 & 3 web technology services for its business units. The role involves managing and overseeing team of onsite/offshore tech services professionals who help resolve day to day delivery issues that contributes for efficient and successful business as usual (BAU) operations which helps achieve SLA targets. Additionally manage bunch of Technology Infrastructure Services (TIS) projects as well as implement end to end continuous improvement programs in anything and everything we offer our customers.

Serve as the Service Level Manager for engaging the SAMS organization to provide support services. Oversee engagement to ensure applications are transitioned under SAMS support in compliance with SAMS processes and ensure services are delivered effectively. Report quantitative indicators of service delivery, service quality and cost for activities and services for on-boarding of Worldwide Business Technology (WBT) and Research and Development (R&D) applications into SAMS. Collect, analyze and report data to promote high-quality cost effective service delivery and continuous process improvements. Be a point of contact for all clients/line IT personnel to escalate any issues that are at engagement level and program level.

Project Managed and simultaneously worked as a BA on multiple projects such as Bearing Point Merger & Acquisition Project, Resource Request Pre-Approval System, Treeno Software for Finance AP, AS 400/Infinium Upgrade, Travel Authorization, Project Time Tracking, etc to be completed on time and within budget while ensuring business problem is correctly addressed during requirements gathering workshops.

eHorizon is a web based next generation Accounting platform at State Street, providing end-to-end accounting services for its clients and is deployed globally. This system allows end users to execute workflows and fires Alerts if set tolerance ranges are violated or if the validation fails for any transactions/activities. It consolidated functions and processes that are done on a number of different platforms (Expense Manager, CMOD, CARS, Trade Review, Master Feeder, Fund of Fund etc.). Prepared Vision documents for number of applications' within eHorizon such as Alert Sturcture & Configuration, Trial Balance Profile, Failed Trades, Activity Publications, Client/Fund Election, Expense Manager and CMOD Alert Structure. Setup exclusive eHorizon Share Point for administering Project Management Activities. Also used it as an important carrier for Project Communications. Worked with eHorizon Pilot User Groups to gather new requirements, enhancements, establish priorities and triage as necessary. Involved actively in documenting the eHorizon User Guide for various topics such as eHorizon Overview, IFRS, Multi Basis, Alert Setup, CARS, Expense Manager etc.Worked exclusively on CMOD Alert Structure UI design plan/requirements which was an enterprise wide vital initiative as this would help SSC in making the various Reports available Online that are used by Corporate Internal Auditors, Internal Fund Groups and End Clients. Set Best Practices for process management that has helped to reshape the way in designing and building applications at State Street. Worked through analyzing and resolution of issues.

In response to the new SEC rules, the CCO Office of Fidelity Investments has implemented the following application items 'CSR and RCMS' in order to comply: CSR Compliance System of Records/e-Doc Compliance 2004- to store and ensure all policy and procedure changes are tracked and adequately reviewed and approved. The CCO needs management reporting to monitor whether key compliance controls continue to operate effectively. The CCO dashboard (Risk and Control Monitoring System, RCMS) is an electronic enterprise-wide tool that facilitates Risk Management and Monitoring system to make it easier for the regular collection and reporting of key risk measures (KRMs) associated with risks and controls to help business and compliance monitor the effectiveness of controls related to 38a-1 and 206(4)-7 topics. The CCO KRM Dashboard enables business units to evaluate their business relative to the measures and thresholds established. Implemented RequisitePro tool for RCMS Requirements Management, and improved the process of Requirements Gathering. Prepare various Impact Analysis Spreadsheets which serve as justifications for top management to initiate new projects. Act, as a Work Flow coordinator for CCO Tech Projects and coordinate with other Team Members to make them fill respective areas of Tech_Change_Impact Analysis forms. Prepare the Test Strategies and Test Plans for RCMS Applications developed. Prepare and analyze the Test Cases to ensure that the Test Plan depicts all the possible scenarios to make the built Systems/Applications function properly as deemed.

One of the first employees to join the company since its inception in March 2004 and helped establish its identity in Tri state market area with aggressive Business Development. Formed Strategic alliances with leading Information Technology vendors such as Kforce, Sapphire, ModisIT, Idea Integration, Sojeti, Alliance Consulting, Ajilon Consulting, Make Corporation, Tek Systems, to supply skilled manpower, technology solutions. Proposed mixed shore model to the clients and was instrumental in clinching fixed bid projects of GMAC (Graduate Management Admission Council) and Neustar for PeopleSoft ERP implementation. Crucial player in setting up an exclusive Offshore Development Center in Hyderabad. Prepared Statement of Work (SoW) and Service Level Agreement (SLA) for GMAC and Neustar projects. Vital player to boost the company revenues from trivial revenue to a whopping $4.5 million USD company in a span of 2 years. Increased the employees’ number from over 5 to 150 by an innovative process called Offshore Recruitment Process Outsourcing in a duration of one year. Streamlined staffing service the main bread and butter of the business by increasing the client base there by generating steady revenues. Introduced several performance based incentive programs for internal customer retention (more than 95%) which is a quite big challenge as attrition is high in this industry. Introduced the concept of relationship marketing to achieve and excel in maintaining a good Client-service provider relationship.

The role in project involved planning & estimation of IT infrastructure like no of workstations, servers, network points, also knowledge acquisition and comprehensive analysis of buyers' business systems processes to document a detailed outsourcing transition plan. Documented SLA by facilitated meetings (JAD/JAR Sessions) and interviews with stake holders to gather the Business Requirements by incorporating some of the best practices such as ITIL, COBIT and ISO 17799 into the requirements. Identified and gathered the requirements that were critical to the business mission by using Rational requisite Pro.Followed the RUP methodology to create Use Case Diagrams, Sequence Diagrams, Activity Diagrams and Deployment diagrams for representing call flows, billing solutions & call center traffic management using Rational Rose real time.Involved in Knowledge transfer sessions to discuss the application requirements with the technical team.Documented configuration management plan for the packaged software implementation, integration & packaged application outsourcing. Involved with configuration management team for the environment set up, installation of files and sanity check of a confidential and proprietary packaged application of Vodafone Ltd. Called as Vodafone Logging and Tracking System (VLTS) used for customer tracking. Recommended application customization & hosting for other applications like Beano used for HLR update, and Vampire used for sms, spam and voice mail tracking.Prepared test plan documents & was actively involved with the testing teams in regression testing and also to see the reliability of few custom applications like Beano by stress testing that supports login of only 100 end users at a time, recommended end user login increase to 200. Facilitated end user training and support by helping them understand the features and benefits of newly custom built applications.

It serves a diverse group of customers with its 7 product areas in Entertainment, Home Appliances, Components, Home Power & Soft Energy, Networking and Information Technology, BPL Innovision, BPL Healthcare. The Central Marketing Organization (CMO) was involved in overall corporate marketing strategies and considerable Market research activities. Involved in market research analysis of different white goods (Refrigerators, Washing Machines, ACs, Micro wave Ovens) brands' in CMO. Responsible for administering, organizing and collecting the market research fieldwork information conducted as surveys in major cities in India. Performed SWOT analysis for different white goods brands among consumers in major Indian cities.Analyzed the buyers' behavior in terms of preferences and purchasing habits for white goods brands by using a standard questionnaire (interview schedule)Measured brand equity of BPL product lines based on different parameters like brand awareness, perceived quality, brand loyalty, brand associations etc to assess market share and position. Marketing research undertaken was descriptive research by survey method and sampling methods often used were non-probability convenient sampling.The brand equity measurement study helped top executives get a proper insight to change their brand positioning strategy for the target markets. Provide market research findings, conclusions and recommendations to the top management for designing future growth strategies. Used unique models like porter's five forces model to assess the growth and development of white goods industry. Designed right marketing mix to help CMO pursue corporate marketing objectives for the target markets. Analyzed competitive product offerings in terms of features and benefits as well as price points to keep the product lines unique and take competitive advantages from it