With over 14 years of experience in the Indian hospitality sector, I am currently serving as the Operations Manager at Wild Avenue Resort & Spa in Thekkady, Kerala. My expertise lies in managing, planning, and supervising all aspects of hotel operations, with a strong track record of developing procedures, service standards, and operational policies that lead to effective cost control measures.Throughout my career, I have demonstrated excellent written and verbal communication skills, as well as exceptional problem-solving abilities, and I am skilled in building and managing teams to achieve desired results. Additionally, I have extensive experience in managing front office operations, guest relations, planning, training, and budgeting.I thrive in a multicultural environment and possess strong interpersonal and liaison skills that enable me to work collaboratively with colleagues and stakeholders. My goal is to continue delivering excellent results in the hospitality sector while also contributing to the growth and success of my organization.