- Preparing capacity utilization report for the management to see demand and actual workload- Creating & maintaining standard operating procedure as per latest information or changes- Training new hires and conducting assessment- Performing audit on regular basis and maintaining CAPA report- Dash board preparation & analysis- Working closely with quality team & providing inputs for Failure mode and effects analysis (FMEA)- Conducting weekly meetings for Quality check with Presentation- AES Parameter Analysis- Root cause problem solving- Checklist management for process audit- Process metrics evaluation- Inventory tracking- Managing Exception tracker- Managing attendance tracker- Prioritizing process data- Identifying and suggesting process improvement plans

- Working closely with Project managers and commercial operations team to create sales order in oracle application with 100% accuracy based on input received through support central- Planning & scheduling of offshore materials by assuring it's availability in the warehouse- Analyze inventory demand data to determine items, within a defined lead time window- Monitoring, Evaluating and reducing short cycle order to minimize impact on the inventory- Extracting the data from SAP business object to identify the dual use of materials and providing the relevant information to the client- Generate cost control report to estimate profit for a particular order- Dealing with engineering team to ensure materials are dual classified- Contacting forecasting team to inquire slot booking id for capital parts to get the unique ship date- Proactively processing change orders to avoid any inconvenience to the end customer- Identifying and resolving various disputes in the sales order- Resolving technical problem in an order by timely intervention with help desk team- Actively manage shared mailboxes to full-fill internal customer request in a timely manner as outlined in established SLA's- Providing detailed volume report to customer on daily basis- Effectively handled the transition of scope of work and ERP change

- Worked in After market services of Wind Energy in Contractual services- Created work orders for Field Engineers- Created Field Service request in EMIS tool- Create Job assignment sheet for Field Engineers- Created onsite repair jobs for Field Engineers in Power source application- Created Advance release orders for PO's and Requisitions- Cross trained on Order confirmation & Expediting process- Expert in sales order creation, Planning and scheduling of materials