Strategy-focused senior executive passionate about optimizing technology to achieve company growth objectives, profit optimization strategies, and global market share and positioning. Expert in airline/travel/hospitality sectors. Fearlessly leverage technology, business, and operational acumen to act as a trusted advisor and partner in mission-critical decision making. Maximize emerging technologies including artificial intelligence, machine learning, cloud enablement, data analytics, and digitization. Introduce rigorous practices and flexible staffing models for accelerated product delivery. Build and lead high-caliber global teams of up to 200, managing through organizational change to surpass partner and client expectations. Engage with C-level colleagues, mentor employees, and forge productive alliances with vendors. Selected Achievements• Transformed Hotel Connections’ technology ecosystem, delivering business analytics, cloud enablement, and modernization solutions to spark rapid company growth on a global scale.• Launched 24/7 global support center and nearshore development center to accelerate Hotel Connections’ global software delivery and 7-country operations. • Reengineered Southwest Airlines’ (SWA) IT organization and product and support infrastructure to align efforts with company vision of attaining $20B in revenue, a target reached 4 years early. • Outsourced SWA’s support of 150+ applications to achieve 17% saving in 5-year expenditures. • Harnessed security framework and governance expertise to secure SOC certification and achieve 95% client retention.Areas of Expertise: Strategic Planning & Execution, Global Operations Leadership, IT Governance, IT M&A, Software Development Excellence, Team Building & Engagement, Enterprise Architecture, Product Roadmap & Strategy, Change Management, Cost Control, Outsourcing Alliances, 24/7/365 Service Delivery, Profit Optimization, Client Acquisition & Retention, Financial Oversight