Sreenivasan Ramasamy
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Sreenivasan Ramasamy Email & Phone Number

Customer Experience Champion at Hill Labs
Location: Hamilton, Waikato, New Zealand 11 work roles 5 schools
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Current company
Role
Customer Experience Champion
Location
Hamilton, Waikato, New Zealand
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Quick answer

Sreenivasan Ramasamy is listed as Customer Experience Champion at Hill Labs, a with 334 employees, based in Hamilton, Waikato, New Zealand. AeroLeads shows a matched LinkedIn profile for Sreenivasan Ramasamy.

Sreenivasan Ramasamy previously worked as Change Manager at Hamilton City Council and Senior Manager II - Organizational Development Specialist at Bsh Home Appliances Group. Sreenivasan Ramasamy holds Master'S Degree, Organisational Leadership from Monash University.

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Hill Labs

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Profile bio

About Sreenivasan Ramasamy

A Management Professional with more than 14+ years of experience of leading organizational change, building holistic and sustainable organizations for the future with exposure to global culture and management practices.Skills - #Processes Management & Improvement Lean & Six Sigma #Org structure & Strategic Planning #Org Development/ Change Mgmt/Org transformations #Leadership and People Mgmt #Organizational Guidelines / Policies & Process #Planning, Talent Acquisition & Management and MIS #Stakeholder Management #Project (agile) & Resource Management I have wide perspective of work experience in research, consultancy and corporate work with exposure to global work environment in leading the team towards future transformation, change, improvements and org development. During my work years, I have handled project individually, I have worked with teams and lead teams too. I have been able to relate to others well and share my vision for the function / organization

Listed skills include Organizational Development, Personnel Management, Human Resources, Recruiting, and 45 others.

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Hill Labs
Hill Labs
Customer Experience Champion
Hamilton, NZ
Website
Employees
334
AeroLeads page
11 roles

Sreenivasan Ramasamy work experience

A career timeline built from the work history available for this profile.

Customer Experience Champion

Hamilton, Nz

Change Manager

Hamilton, Waikato, New Zealand

We are working towards supporting the organization towards the transformation of the organization - org restructuring, technology, policy, processes, etc. We are working towards developing the organization change maturity. I have handled change management on day to day basis depending on the different task/projects handled by me. The necessary components of change management are taken care like planning, stakeholders management, communication, necessary training, change impact, readiness mapping, sustainability/ reinforcement, short terms wins and celebration. Work towards organisational change management by focusing on creating enterprise impact registers, training, templates, process, etc.

Dec 2022 - Dec 2023

Senior Manager Ii - Organizational Development Specialist

As member of COO transformation office to facilitate the transformation in the operation area of the organization. we were working on to make sure the employee live the organization re-structuring work in the whole operation team (35000 emp). We had to find the gaps (design tool for finding, facilitating workshop and analysis) in the new organization and address those by creating necessary project/ task (structure change, roles, capability, leadership, system, agile culture, KPI, etc).

Jan 2022 - Sep 2022

Processes, Organization

Chennai Area, India

I have been responsible to make sure the process management is part of the culture of the organization. I have to work with stakeholders from different levels (top management to grass root employee) towards the business process documentation, process improvement, maintaining the documentation platform OrgDoku, consulting on process and risk management etc. I was responsible for three factories, one R&D center, one global shared service center, sales, marketing and customer service function i.e, end to end of the whole organization process. I assist in defining organization structure and Organizational development activity. Provide consultation, support and updating of documents like Policy or regulation or instruction. Provide the necessary support in the SAP role management (Project ISAR)Support (change management, Process Management, testing, etc) in implementation of software’s like SAP net-factory, SIIM tool, SAP concur, SAP espresso, travel management software, share point application development, Tableau dashboard etc Implementation of Process mining and improvement software Celonis Additional Initiatives and Roles handled  Conducted Target netting workshop for Chennai Appliance park (2015 & 2016)  Target sheet management for the appliance park in 2015 Factory key projects coordinator in 2016 and 2017

May 2014 - Feb 2022

Di-Sec Coordinator (Data Protection And Information Security Coordinator)

Responsible for Data Protection and Information Security of BSH India

Jan 2017 - Mar 2018

Lead Corporate Strategic Planning Team & Consultant Od

Chennai Area, India

 Employee satisfaction & analysis and Improvement projects Brand Building and Market Research Initiatives Strategic Talent Planning, Talent Acquisition - Recruitment Drive and Talent selection design through Assessment Center  Talent Management & Development Project Management & Client Coordination  Policy Creation, Process Standardization & Organizational Development  New Investment area, client acquisition & Risk analysis Communication & News letter CSP Team management, feedback and review Support Business Development, Proposal Preparation & NegotiationConsultant OD HR audit and organizational diagnostic studies  Diagnostic Studies for HPWS  Competency Based Management and Assessment and Development centers

Dec 2010 - May 2014

Officer Hr

Enercon

 Managing the Management Trainee/Graduate Engineer Trainee Scheme – from Induction to confirmation  Skill Mapping for Blue collar & Participated in development program as a Trainer  Training Program module Creation like to train on the PMS  MIS Module creation Brand Building Activities with the colleges & Recruitment - telephonic calling  All India Coordinator for the distribution of Guiding Principle, Briefing and Collection.  Developmental activities of the HR Department like Knowledge Builder group coordinator

Aug 2006 - May 2007

Research Associate

Organizational Restructuring and Development of Tehri Hydro Development Corporation (THDC)Training Manual on the topic of management theories and negotiation for the Gujarat Municipalities through the NGO Unnati Case Study Writing on Satyam Cinemas strategic HRM system

Mar 2006 - Aug 2006

Project Associate

Data Inception and Analysis for Two Surveys related to Organizational Development atIndian Institute of Management, Ahmedabad

Jan 2006 - Feb 2006

Internship

Detailed study and analysis of the automobile industry in Chennai region to forecast the future recruitment level.Helping in publishing a Book by collecting support data base. Get a Backup of the data in the Knowledge Menagement Network

Mar 2005 - May 2005
5 education records

Sreenivasan Ramasamy education

Master'S Degree, Organisational Leadership

Areas of Interest: Leadership Development, Decision making, Change Management - Organizational development, Strategic Human Resource.

Higher Secondary, Computer Science, Maths, Physics And Chemistry

St.Sebastian Mat. Hr. Sec. School

Diploma, Training And Development

Indian Society For Training And Development
FAQ

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What company does Sreenivasan Ramasamy work for?

Sreenivasan Ramasamy works for Hill Labs.

What is Sreenivasan Ramasamy's role at Hill Labs?

Sreenivasan Ramasamy is listed as Customer Experience Champion at Hill Labs.

Where is Sreenivasan Ramasamy based?

Sreenivasan Ramasamy is based in Hamilton, Waikato, New Zealand while working with Hill Labs.

What companies has Sreenivasan Ramasamy worked for?

Sreenivasan Ramasamy has worked for Hill Labs, Hamilton City Council, Bsh Home Appliances Group, Bsh Home Appliances India, and Center For Excellence In Organisation Pvt. Ltd.

How can I contact Sreenivasan Ramasamy?

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What schools did Sreenivasan Ramasamy attend?

Sreenivasan Ramasamy holds Master'S Degree, Organisational Leadership from Monash University.

What skills is Sreenivasan Ramasamy known for?

Sreenivasan Ramasamy is listed with skills including Organizational Development, Personnel Management, Human Resources, Recruiting, Employee Engagement, Performance Appraisal, Leadership Development, and Team Management.

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