Directs the sales and marketing teamResponsible for the target achievement Building Brand awareness

Inputs and assistance to the marketing team for local/national promotions to increasebrand saliency and generate more footfalls.Engage with customers on a regular basis and understand their requirements.Proactively seek feedback from customers and suggest any changesEnsure regular filling of the feedback forms as per the Standard Operating ProcedureHandle any customer grievance and take appropriate action. Motivate & lead a team of therapists & other employees Scheduling of therapistsUnderstand the needs and aspirations of the therapists and attend to themMotivate them to work hard and deliver customer satisfaction