Overall 11+ years of experience in Office Administration, Software Testing, IT operations, and Service Delivery in various organizations. Excelled in delivering high-level administrative and operational support, encompassing schedule management, and document preparation. Acted as a crucial link between senior executives, vendors, and team members. Experience in software testing methodologies, adept project coordination skills, and effective team leadership. Known for driving efficiency, remaining composed in high-pressure scenarios, and consistently achieving outstanding results.