Independent advising and fractional support for healthcare services, value-based care, and health tech

• Launched 2 new technology services products in first 6 months with positive margins in the first year representing >$300K of revenue• Managed 5 client accounts representing $6M in renewable revenue. Included the flagship “Tier 1” client in Population Health• Established the technology business management dashboards and the corporate summer intern program

• Developed impactful solutions and set up implementation plans with client staff from C-level executives to line employees• Led and managed teams focused on corporate strategy, operational improvement, and business development & market strategy with health care providers, payers, and technology companies• Created talent agenda for regional Health Care Practice Area; increased staff interest to enable >15% business growth• Served as internal health care services expert; key knowledge in providers and payers, especially Medicare and Medicaid

• Built medical home operations manual based on Geisinger’s ProvenHealth model to support growth in provider service business• Developed go-to-market plan for Geisinger medical home implementation services

• Helped lead a cross-functional integration of a $30M acquired patient engagement software as a service company• Analyzed competitor attributes and pricing in patient engagement to assess industry landscape, identified product development needs and recommended potential acquisition / partnership ideas for strategic positioning

• Sold and delivered $200K IT review to teaching hospital; level of responsibility typically given to Managers and above• Led and worked in teams focused on corporate strategy, operational improvement, and IT innovation in providers• Led NY Provider team on-boarding effort and initiated mentor program. Achieved 50% staff retention increase in first year

• Identified product development ideas & led development effort with engineers, resulting in $500K+ in new sales• Developed and implemented team operating structure & client management tool for founding 12-person client service team• Managed relationship and service delivery for $2.2M of renewable contracts for 17 hospital and health system clients. Achieved 94% average retention rate. Given management responsibility for “flagship” client relationship• Built curriculum to train hospital nurse and business managers on business essentials: e.g., Finance, Strategy, Human Capital