Stephanie R. Email & Phone Number

Seattle, Wa

Gift Processor in the Seattle Children’s Foundation and Guild Administration. Support Seattle Children’s Foundation Administration team through a wide range of complex administrative tasks relating to processing gifts received by donors. Organize, prioritize, and coordinate a high volume of administrative duties including processing cash, check, online and gift matching.

Bellevue, Wa

Coordinate patient encounters and provide patient support services to ensure that each customer encounter is positive, professional and efficient. Fulfill revenue cycle related requirements for optimal reimbursement. Duties include, scheduling patient appointments, coordinating care with other services, minimizing access delays, processing incoming referrals, triaging patient telephone calls to appropriate resources, collecting and/or updating demographic and financial information, investigating pre-authorizations and approval for insurance, checking in patients, processing co-pays and patient charge documents, and establishing systems and resources to improve processes and efficiency of the patient experience. Utilizing continuous process improvement methods in identifying areas of opportunity for cutting out waste.• Collaborated on many continuous process improvement Kaizens.• Owned, maintained, and completed reschedules for twelve Orthopedics/Sports Therapy providers at the Bellevue Clinic Surgery Center. • Family Choice Award Nominee 2016: Nominated by families for excellence in providing family centered care.

Tucson, Arizona Area

Play a key role helping customers understand the latest technology banking products and proactively helping them access that technology via multiple self-service ways. Having a passion for helping customers and making clients feel appreciated. Excellent customer service in presenting products and services while proactively educating clients on utilizing available access channels. Deliver exceptional customer experience by having a customer first attitude. Ability to make personal connections, engage customers, always be courteous and professional in a team environment, and proactively collaborate with others to help customers. Strong desire and ability to influence, educate, and connect customers to technology. Help build relationships with customers by connecting them with team members who can help them address their financial needs. Ability to pay close attention to detail and time management.

Phoenix, Arizona Area

Contribute to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. Deploy partners and delegate tasks so that partners can create and maintain the Starbucks Experience for customers. Models and acts in accordance with Starbucks guiding principles. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Utilizes operational tools to achieve operational excellence during the shift. Maintains regular and punctual attendance.

Bachelor Of Arts (B.A.), Bachelors Of Arts Social Sciences

Activities and Societies: Deans List

High School Diploma