Selected, secured, built and led key partnerships to drive auto finance opportunities for the creation of differentiated products and industry leading consumer experiences through a platform for car buying, lending and trading.• Developed relationships with national banks, captive lenders, as well as regional banks and credit unions with a variety of credit profiles by demonstrating how partnership leads to a differentiated lending experience and loan origination growth • Led multiple divisional RFP initiatives to identify tech providers to decrease operational costs without compromising the customer experience. Providers gave business opportunity to focus on product development in areas with durable advantage• Negotiated, contracted and managed exclusive relationship with TrueCar and Edmunds to generate loans and vehicle sales• Named one of 35 experience leaders for Strategic Partnerships due to demonstrated success within first year with company

Set product strategies to complement deposit and lending products to serve members. Developed roadmaps to identify initiatives, channels and partners to offer products and experiences that represented the Nationwide brand.• Launched Bank’s first ever platform partner to generate incremental refinance loans in a $600M auto loan portfolio • Led a marketing initiative with the largest privately held auto dealer group to drive incremental direct auto loans• Managed $2B+ in consumer deposits by identifying ways to retain existing customers and attract new customers to effectively serve the Bank’s balance sheet. Developed a product roadmap to overcome a rising interest rate environment• Led 10 product managers to acquire and deepen members by delivering exceptional loan and deposit product experiences

Formed and led strategic direction to create competitive advantage for the Bank’s lending product lines. Provided executive oversight to align product priorities within the Credit, Operations, Marketing, Compliance and IT functions. • Launched Car Buying Reinvented® and increased direct auto lending origination by 140% by optimizing an online application• Re-launched a securities based lending product by identifying key areas for improvement and re-introducing the product to key stakeholders. Exceeded Bank’s leadership expectation by delivering $16M in production over annual forecast• Served as product lead for OCC exams and audits. Developed action plans for issues identified by regulators and auditors• Led a team of 6 lending product managers to effectively deliver $400M+ in loan production to serve the balance sheet

Accountable for the Consumer Lending P&L, product growth, balance generation and management of key product partners. Managed the overall compliance, internal audit and business risk and control program for the product line. • Effectively managed a dealer program generating a 23% increase in auto loan balances and a 9% increase in accounts• Reviewed product line P&L monthly to identify increasing expense or revenue opportunities to capitalize on• Managed OCC, CFPB, audit and credit or operational risk assessments ensuring findings were addressed timely and properly

Managed project execution and marketing of Auto Circle® and the USAA Car Buying Service. Efforts provided innovative car buying, financing, ownership, selling and saving experiences for members.• Executed $20M in projects with TRUECar offering customers an innovative way to buy and manage their vehicles digitally • Increased digital traffic by 107% producing a 125% lift in sales through marketing, new capability and channel optimization• Negotiated exclusive member auto buying offers with 9 OEMs to increase digital traffic while saving $1.5B for members

Managed the customer advocacy function in support of the product line. Aggregated and analyzed feedback received from customer communication channels to make recommendations and improve products, services and experiences.

Responsible for project execution and client relationship development for the Business Value Services practice. Focused on the business development and execution of program management and outsourcing Advisory Services.

Managed program management office that supported one of the firm’s largest financial restatements due to open accounting issues. Supervised $2.5M+ in revenue and recognized as one of the year’s most significant firm wins.

Prepared cadets through athletic development, leadership training and competition for challenges they will face as Officers. Helped earn the team’s 700th collegiate win in 33 successful seasons by recruiting top ranked players.

Managed the development, acquisition and fielding of IT systems, software and capabilities for Air Force war fighters. Systems provided flight and intelligence information based on emerging standards and technology.