Sreraam Kc Email & Phone Number

Chennai, TN, IN

Ad Dammām, Eastern, Saudi Arabia

• Negotiated and signed 3 implementation and 7 support proposals with clients in manufacturing, FMCG and trading industries, generating a combined revenue of $3M over 3 years.
• Implemented Procurement, Inventory & Cost Management, and Order Management modules of the Cloud ERP, for an FMCG retail & wholesale client, generating $300K in annual revenue.
• Liaised between internal teams, client management and Oracle support team across America and EMEIA regions, expediting problem resolution by 66% and coordinating Oracle SaaS product upgrades.
• Coordinated the development and deployment of a customized purchasing module for an existing client using Oracle PaaS, satisfying business requirements, improving user experience and saving over 25% time spent by.
• Earned SPOC status with clients by continuously exceeding client expectations measured through the expectancy disconfirmation model, resulting in increased client satisfaction and a 15% higher product/service adoption.
• Ensured positive client experience by clearly communicating business requirements and user journey maps to internal teams and providing relevant end-to-end solutions.

Troy, Michigan

• Coordinated a $6M IT infrastructure migration project, increasing efficiency by 74%, improving integration and control, reducing security risks by 66% and improving inventory visibility throughout the firm.
• Managed 5 vendors and pioneered a system for inventory management, post-production support, incorporating proactive and reactive maintenance procedures for components and services in Europe and North America.
• Extended existing vendor support by analyzing project timeline, forecasting and reallocating resources which lowered project risk and cut costs by 5%.

Dammam, Khobar, Jubail - Saudi Arabia & Bahrain

• Assisted in the $400K implementation project of Inventory Management, Procure to Pay, Order to Cash and Core Human Resources, Payroll, & OTL modules of the Oracle EBS improving inventory management, employee, and sales.
• Developed business information reports using SQL queries displaying information such as client purchase order history, trial balances, employee job-skill matching and others, used extensively by the client.
• Ideated and developed a supplier management tool, expediting supplier evaluation and selection process.

Chennai Area, India

• Developed and tested code that provides additional stock plan administration functionalities for an existing financial services platform providing service primarily to US customers.
• Automated quality test processes for investment portfolio management portal using YAML language in Selenium Web Automation Technology, increasing efficiency by 65%.

Chennai Area, India

• Contributed to restructuring of marketing strategies by implementing search engine optimization and targeted advertising, generating $50K in additional annual revenue through sales of hotel management software.
• Developed and published data reports that display information on revenue, cost of goods sold, contribution margin for each menu item and such for restaurants.

Master Of Business Administration (Mba), Supply Chain Management, 3.8

Activities and Societies: MBA Association - Elected Board Member; Global Supply Chain Management Association; Broad Consulting Club.

Bachelor Of Engineering (B.E.), Information Technology, 3.25

Activities and Societies: Leo Club, Rotaract Club