Bergabung sebagai tim relawan HaiMama!, sebagai Guardians di Departemen Social Media Manager. Berkontribusi dalam menyusun strategi sosial media dan mengelola akun media sosial HaiMama! (Instagram, Linkedin, Facebook). Mendukung visi HaiMama! untuk membangun kesejahteraan holistik bagi para ibu di Indonesia melalui edukasi dan program-program inovatif.

-Created Instagram Story content briefs for Eduwork, successfully producing 17 briefs in one month using Canva and Google Slides.-Conducted quality control for social media briefs, successfully reviewing 15-20 briefs per day, including Instagram, LinkedIn, Discord, and Telegram briefs, using comments in Canva.-Compiled briefs for the team, successfully summarizing 20-50 data entries per day using Google Sheets and presenting them in DS.

-Created a content plan for a brand to increase content reach, resulting in a 11.4% increase in Instagram reach by analyzing the brand, audience, and competitors to determine appropriate content pillars using Google Sheet and Canva.-Created content for a brand for 1 month to increase engagement and awareness, resulting in a 62.6% rise in Instagram profile visits using Canva to design attractive and consistent content.-Created ads on Meta to optimize the campaign, starting from creative development to audience analysis, resulting in 14 message conversations initiated at a cost of Rp 32,204/message over one month, utilizing Meta's ad manager and analytics tools.-Created ads on Google Search Network to generate high traffic and link clicks, achieving a CTR of 7.14% within one day through keyword optimization.

-Managing the Instagram account and uploading content to achieve a reach of 365 in 7 days, utilizing Instagram features such as alt text, music, location, and others to maximize content engagement.-Created Instagram captions to increase engagement, resulting in 3700 reel views within 7 days by optimizing copywriting using ChatGPT.-Communicated with client to discuss content for uploads, resulting in successfully uploading 27 pieces of content within 1 month as presented via Google Docs.-Updated content progress daily to organize content effectively, resulting in a 20% increase in team efficiency, using Google Sheets.

-Fielded calls and responded to customer messages to provide responsive service, increasing response time by 50% over 4 months using WhatsApp.-Managed inventory to ensure stock availability, successfully expanding inventory by 60% in 3 days using Microsoft Excel.-Prepared and managed financial reports, successfully creating 100% accurate and compliant financial reports using Microsoft Excel.-Resolved 8 customer complaints weekly with a 90% resolution rate within 24 hours. Offered customized solutions such as repair guarantees or refunds, thus improving customer relations.-Purchased spare parts for repairs and achieved a 5% cost reduction through strategic vendor negotiations, utilizing Tokopedia and electronics stores.