Sri Devi Dyalsingh Email & Phone Number

Oakville, Ontario, Canada

Dr.Wayne Gulliver - Dermatologist

• Coordinated patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam and treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.• Answered a high volume of phone calls/emails, greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage incoming and outgoing referrals, and provide feedback and answers to queries from patients, other physicians, and pharmacies. • Created and updated medical charts, keeping accurate records of all charted activity. • Operated and maintained sterilization equipment such as instrument washers and steam autoclaves to clean and disinfect trays, linens, supplies, instrumentation, and equipment for re-use according to standardized safety practices.• Prepared documentation for collection of laboratory specimens, maintaining records of outgoing specimens and related incoming reports. • Arranged for prescribed outpatient laboratory tests, specialist referrals, medical orders, and/or diagnostic procedures; and may transport drugs and/or other prescribed patient care aids as directed, as appropriate to the activities of the unit.• Ordered and maintained inventories of clinic supplies, as required to support day-to-day unit clinical and administrative operations.• Assisted and maintained the cleanliness and serviceability of clinic facilities and equipment; arrange for maintenance and repair as needed.

Guyana

• Conducted training and development, using the standards set forth by the company.• Attended meetings with the Administrative and Operations Departments.• Supervised and interacted with the department staff periodically to understand the progress and necessary training requirements for various clients and agents.• Prepared, managed, and evaluated courses and soft skills training such as (communication skills, critical thinking, knowledge, retention, attention to detail, creativity, supervisory, and leadership) using materials provided and approved by the company.• Managed the Joy at Work Certificate Program (i.e. a leadership program) offered to all staff at Teleperformance – Guyana.

Guyana

• Prepared correspondence, communications, and presentations and maintain databases as per request of the vice president.• Filed and retrieved documents and reference materials.• Managed and maintained executives' schedules, appointments, and travel arrangements.• Arranged and coordinated meetings for the Vice President.• Planned and coordinated staff activities including lunches, training, and development retreats for staff. • Answered and managed incoming and outgoing calls and emails.• Received and welcomed incoming visitors and clients.• Co-ordinated and managed project-based work for the vice president from other team leaders.• Reviewed operating practices and implement improvements where necessary on the 5th floor.

Georgetown, Demerara-Mahaica, Guyana

• Assisted with the registration and admission department and ensures that all the records and documents are properly maintained.• Preparation of transcripts and degrees for College of Medicine, College of Nursing, and College of Dentistry.• Monitored the clinical rotations and data management for USA, Philippines, and Guyana Rotations.• Prepared students for Philippines Clinical Rotations (Orientation, Travel, Visa processing).• Assisted registrar with management of pertinent records and documents such as but not limited to the following: accreditation registration and membership.• Maintained students’ data utilizing ERP/CRM database.

Certificate, Project Management

Micro Credentials, Digital Fluency For The Workforce (Dfw)

Diploma, Business Administration And Management, General

Education record

High School Diploma