Sri Devi Dyalsingh Email & Phone Number

Oakville, Ontario, Canada

Dr.Wayne Gulliver - Dermatologist

• Coordinated patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam and treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room.
• Answered a high volume of phone calls/emails, greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage incoming and outgoing referrals, and provide feedback and answers to queries.
• Created and updated medical charts, keeping accurate records of all charted activity.
• Operated and maintained sterilization equipment such as instrument washers and steam autoclaves to clean and disinfect trays, linens, supplies, instrumentation, and equipment for re-use according to standardized safety.
• Prepared documentation for collection of laboratory specimens, maintaining records of outgoing specimens and related incoming reports.
• Arranged for prescribed outpatient laboratory tests, specialist referrals, medical orders, and/or diagnostic procedures; and may transport drugs and/or other prescribed patient care aids as directed, as appropriate to.

Guyana

• Conducted training and development, using the standards set forth by the company.
• Attended meetings with the Administrative and Operations Departments.
• Supervised and interacted with the department staff periodically to understand the progress and necessary training requirements for various clients and agents.
• Prepared, managed, and evaluated courses and soft skills training such as (communication skills, critical thinking, knowledge, retention, attention to detail, creativity, supervisory, and leadership) using materials.
• Managed the Joy at Work Certificate Program (i.e. a leadership program) offered to all staff at Teleperformance – Guyana.

Guyana

• Prepared correspondence, communications, and presentations and maintain databases as per request of the vice president.
• Filed and retrieved documents and reference materials.
• Managed and maintained executives' schedules, appointments, and travel arrangements.
• Arranged and coordinated meetings for the Vice President.
• Planned and coordinated staff activities including lunches, training, and development retreats for staff.
• Answered and managed incoming and outgoing calls and emails.

Georgetown, Demerara-Mahaica, Guyana

• Assisted with the registration and admission department and ensures that all the records and documents are properly maintained.
• Preparation of transcripts and degrees for College of Medicine, College of Nursing, and College of Dentistry.
• Monitored the clinical rotations and data management for USA, Philippines, and Guyana Rotations.
• Prepared students for Philippines Clinical Rotations (Orientation, Travel, Visa processing).
• Assisted registrar with management of pertinent records and documents such as but not limited to the following: accreditation registration and membership.
• Maintained students’ data utilizing ERP/CRM database.

Certificate, Project Management

Micro Credentials, Digital Fluency For The Workforce (Dfw)

Diploma, Business Administration And Management, General

Education record

High School Diploma