Sri Kumar Email & Phone Number

□ Responsible for SME & Enterprise Business to Retail and corporate.□ Create the awareness for customer about the advantages of Cloud Telephony.□ Develop Business plan and processes for corporate sales. □ Analyze and propose the best suitable plan for customer as per their requirements.□ Managing SME, Enterprise & Channel account business to achieve the revenue.□ Focus on renewal of all product and services.□ Addressing escalation calls with the clients whenever there are some concerns. It helps us to up sell our other products.□ Analyze & Develop Implemental action points to Enhance Relationship, Voice Revenue & Continuous Market Engagement Programs□ Maintain good relationship with partners & customers ensure to get more references.

Chennai Area, India

□ Responsible for SME & Enterprise Business to Retail and corporate.□ Create the awareness for customer about the advantages of Cloud Telephony.□ Develop Business plan and processes for corporate sales. □ Analyze and propose the best suitable plan for customer as per their requirements.□ Managing SME, Enterprise & Channel account business to achieve the revenue.□ Focus on renewal of all product and services.□ Addressing escalation calls with the clients whenever there are some concerns. It helps us to up sell our other products.□ Analyze & Develop Implemental action points to Enhance Relationship, Voice Revenue & Continuous Market Engagement Programs□ Maintain good relationship with partners & customers ensure to get more references.

□ Responsible for SME & Enterprise Business to Retail and corporate.□ Create the awareness for customer about the advantages of Cloud Telephony.□ Develop Business plan and processes for corporate sales. □ Analyze and propose the best suitable plan for customer as per their requirements.□ Managing SME, Enterprise & Channel account business to achieve the revenue.□ Focus on renewal of all product and services.□ Addressing escalation calls with the clients whenever there are some concerns. It helps us to up sell our other products.□ Analyze & Develop Implemental action points to Enhance Relationship, Voice Revenue & Continuous Market Engagement Programs□ Maintain good relationship with partners & customers ensure to get more references.

YOU BROADBAND India Pvt. Ltd., Chennai September-2006 to 31st June '2014Business Head – BB Retail & Enterprise Business SolutionKey Deliverables□ Managing Existing Customers and New acquisition for all Youbroadband products for Chennai.□ Looking after the strategy development on acquisition & retention□ Responsible for activities regarding sales, marketing, PPT presentations, customer acquisition, customer relation management, & maximizing revenue□ Maintained a high profile in the professional and business communities.□ Skilled in cold calling, consultative selling, negotiating contracts, forming alliances and partnering with others.□ Built pricing opportunities to encourage repeat sales.□ Monitored new account success by contacting customers at scheduled intervals.□ Provided management with suggestions for improving volume, market share and price levels.□ Developed and implemented plans for strategic accounts that exceeded expectations in revenue retention/growth, account profitability, and customer satisfaction.□ Identified target companies and key decision makers.□ Understanding customer requirements and proposing technical and commercial proposals.□ Perform client presentations articulating the value proposition of product, solution, and service offerings.□ Manage product sales growth and individual sales effectiveness by reviewing sales activity schedule□ Proactively Track for usage/revenue and direct team to take corrective action on the same and aggressively drive towards Voice Usage so as to improve ARPU

Chennai Area, India