• Developed and implement comprehensive DEI strategies, initiatives, and action plans that align with the clients DEI talent acquisition goals.• Collaborated with HR, leadership, and various teams to integrate DEI principles into recruitment, hiring, onboarding, training, and career development processes.• Liaised with external organizations and communities to enhance partnerships and drive meaningful DEI initiatives• Developed communication strategies to raise awareness of DEI efforts and celebrate diversity achievements.• Instrumental in conducting various upskilling workshops to the DEI audience.• Orchestrated initiatives to propel business growth and surpass company sales targets.• Collaborated on sales plan formulation, delivering forecasts and KPI reports to guide organizational strategy.• Defined inbound lead criteria to support sales goals and provided transparent visibility into the sales pipeline.• Collaborated closely with project leaders to delineate project scope, objectives, and deliverables.• Spearheaded communication and coordination among project teams, ensuring progress was monitored & issues addressed promptly.• Documented project challenges, risks, and solutions systematically, ensuring accessibility for future reference.• Cultivated strategic relationships with internal and external stakeholders to drive mutual success.• Conducted comprehensive research across diverse industries, emerging solutions, and market demands.• Monitored competitor movements and product portfolios.• Aided in formulating and implementing go-to-market (GTM) strategies for the sales team.• Executed processes for outreach, onboarding, activation, and expansion, optimizing the sales funnel for maximum efficiency• Advocated the company's product, cultivating robust relationships with key stakeholders internally and externally.• Facilitated cross-functional collaboration to ensure flawless execution of business development strategies.

• Liaised with quality assurance teams to ensure project deliverables adhered to stringent quality standards.• Managed stakeholder inquiries adeptly, aligning expectations with project objectives and timelines.• Fostered a culture of diversity, inclusion, & excellence, driving continuous improvement in customer service and technical proficiency.• Evaluated customer behaviors and competitor tactics to drive sales and marketing strategies.• Cultivated an in-depth comprehension of customer pain points and needs.• Offered insights and suggestions to the sales unit based on competitor evaluations.• Developed and managed sales materials, encompassing presentations, briefs, case studies, and white papers.• Crafted tailored presentations and proposals for individual clients.• Served as a primary contact for the sales team, delivering training and addressing inquiries regarding offerings.

Operations Management, Training coordination