Sridhar Nayak Email and Phone Number

- Extensive in-depth, hands-on experience for resolving long-standing problems & improved operational efficiency.- Work closely with the Service Center Leadership to oversee HR Shared Service Operations- Reporting process driver for global HR Transformation- Support the global Talent Acquisition management team in all aspects relating to ways of data reporting, and data integrity- Reporting and analysis to include insights and trends of quarterly hiring manager survey- CPH… Show more - Extensive in-depth, hands-on experience for resolving long-standing problems & improved operational efficiency.- Work closely with the Service Center Leadership to oversee HR Shared Service Operations- Reporting process driver for global HR Transformation- Support the global Talent Acquisition management team in all aspects relating to ways of data reporting, and data integrity- Reporting and analysis to include insights and trends of quarterly hiring manager survey- CPH Analysis by region, spend, and recruiting effectiveness- Implementation of recruitment reports and dashboards utilized by senior management teams- Establish work loads and provide support in decision-making- HR Global Reporting - SLA and KPI metrics- Recruitment life cycle analysis- Identify process improvement opportunities to develop effective business solutions.- Manipulating huge data by using Import/Export function, SQL Server and Access- Work with a team of Workforce Metric Analyst to design & develop various dashboards on various HR related Metrics like People Manager Vs HR ratio, Headcount & Attrition analysis, Gender Diversity, Workforce Composition, Hiring Sources of Candidates across various Regions / Divisions. Show less

- Reporting process driver for Quality and Transformation Team- Reporting and analysis to include insights and trends of Monthly,quarterly,half yearly and Yearly customer survey(VOC)- Support the quality and management team in all aspects relating to ways of project risk analysis interm of project time line,Cost and resource- Day to day follow up and coordination with different teams to ensure timely flow of MIS- Resource utilization analysis- Reporting and analytics -… Show more - Reporting process driver for Quality and Transformation Team- Reporting and analysis to include insights and trends of Monthly,quarterly,half yearly and Yearly customer survey(VOC)- Support the quality and management team in all aspects relating to ways of project risk analysis interm of project time line,Cost and resource- Day to day follow up and coordination with different teams to ensure timely flow of MIS- Resource utilization analysis- Reporting and analytics - SLA/Goverance- HR Workforce Analytics- Helping out the project team in automation to save the maximum man hours- Establish work loads and provide support in decision-making- To make changes in the existing automation and make new automation as per requirements- Work with HR team to design & develop various dashboards on various HR related Metrics like Half yearly/yearly ASR(Annaul Salary review) matric report, Skill set mapping across the organization.- Actively praticpating in the process improvement initiatives (Kaizen). Show less

- Forecasting the incoming volume based on historic data- Maintaining weekly Scorecard to ensure that Operations is meeting Service Level Agreement requirements- Assisting organization at process level Design & Implementation of Business Continuity plans.- Real time monitoring for agents billable as well as non billable hours.- To prepare P4P calculations on the basis of bell curve, extra time payout calculations.- To prepare various MIS reports for client and internal users… Show more - Forecasting the incoming volume based on historic data- Maintaining weekly Scorecard to ensure that Operations is meeting Service Level Agreement requirements- Assisting organization at process level Design & Implementation of Business Continuity plans.- Real time monitoring for agents billable as well as non billable hours.- To prepare P4P calculations on the basis of bell curve, extra time payout calculations.- To prepare various MIS reports for client and internal users on daily\weekly basis.- FTE report to the client according to production Required\Delivered.- Data Analysis of prepared report by MIS Team.- Financial calculations like process Budgeting (organizational level & industry level). Show less