Sridhar Sampathkumar

Sridhar Sampathkumar Email and Phone Number

Technical support executive
Sridhar Sampathkumar's Location
Chennai, Tamil Nadu, India, India
Sridhar Sampathkumar's Contact Details

Sridhar Sampathkumar work email

Sridhar Sampathkumar personal email

n/a
About Sridhar Sampathkumar

Sridhar Sampathkumar is a Technical support executive. He is proficient in English and Hindi.

Sridhar Sampathkumar's Current Company Details

Technical support executive
Sridhar Sampathkumar Work Experience Details
  • Concentrix
    Technical Support Associate
    Concentrix Jan 2020 - Feb 2021
    Chennai, Tamil Nadu, India
    Working with backups assisting customers with their backups to disk, tape if they had valid license. Checking with the configurations and resolving their issues for a hassle free backups for physical servers and remote servers. Have knowledge about storage devices apart from disk and tape like cloud, De-dupe, Exchange and virtual servers. On every call taking a view of the customers’ server or at time take control of their servers in demanding situations.
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  • Miramed Ajuba - A Global Services Company
    Account Executive
    Miramed Ajuba - A Global Services Company Aug 2012 - Jun 2018
    Chennai, Tamil Nadu, India
    o Working on behalf provider’s office in checking for Anesthesia Coverage for the Date Of Service (DOS) for the patient’s having surgeries and if found eligible billing the concerned Insurances, If not checking for availability of any other insurances and see to that the claim is paid or else least move the balance to the patient if found to be not covered.
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  • Sitel
    Customer Support Professional
    Sitel Nov 2010 - Jun 2012
    Chennai, Tamil Nadu, India
    o Assisting Dell customers with their issue related with their computers like virus, Blue screen, Internet and Email. Guiding the customers in doing data backup, if needed doing a operating system installation or parallel installation in a professional manner covering customers under a warranty of one time or one year. If needed taking ownership of the call and following it up for excelling in customer service.
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  • Hcl
    Senior Technical Support Officer
    Hcl Sep 2004 - Aug 2010
    Chennai, Tamil Nadu, India
    o Providing solutions for customers internet needs with the modem connected directly to the computer by checking the light status, cables and connections if needed escalating to the internal departments of AT & T on priority basics. Taking supervisory calls, providing assistance to fellow team members, managing breaks and scheduling tasks among team members. Attending focus group calls with client. Finish tasks assigned to me in stipulated time. Conducting weekly and monthly reviews with the agents and coach them according to priority basics.
  • Sutherland
    Technical Support Associate
    Sutherland Jan 2004 - Sep 2004
    Chennai, Tamil Nadu, India
    o Guiding customers as one stop solutions for dell dimension computers in their hardware related issues including opening the tower and unplugging and replugging the cable. Checking if floppy and Cd drives are working fine and if needed replacing them or changing the tower or initiating anOSRI.
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  • Sundaram Home Finance
    Sales Specialist
    Sundaram Home Finance Jun 2002 - Dec 2003
    Chennai, Tamil Nadu, India
    Selling loans for a new house, renovation or purchasing second hand house.
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  • Softedge Consultancy
    Software Engineer
    Softedge Consultancy Jan 1999 - May 2002
    Chennai, Tamil Nadu, India
    o Developing programs in client – server Architecture with back end visual basic and front end oracle. Well versed in reports and forms. Developing small time projects for small business. Also were coaching students on c, c++, Visual basic and oracle.

Sridhar Sampathkumar Education Details

  • Cambridge Matriculation School
    Cambridge Matriculation School

Frequently Asked Questions about Sridhar Sampathkumar

What is Sridhar Sampathkumar's role at the current company?

Sridhar Sampathkumar's current role is Technical support executive.

What is Sridhar Sampathkumar's email address?

Sridhar Sampathkumar's email address is sr****@****tel.com

What schools did Sridhar Sampathkumar attend?

Sridhar Sampathkumar attended Cambridge Matriculation School.

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