Sridhar Sampathkumar Email & Phone Number

Chennai, Tamil Nadu, India

Working with backups assisting customers with their backups to disk, tape if they had valid license. Checking with the configurations and resolving their issues for a hassle free backups for physical servers and remote servers. Have knowledge about storage devices apart from disk and tape like cloud, De-dupe, Exchange and virtual servers. On every call taking a view of the customers’ server or at time take control of their servers in demanding situations.

Chennai, Tamil Nadu, India

o Working on behalf provider’s office in checking for Anesthesia Coverage for the Date Of Service (DOS) for the patient’s having surgeries and if found eligible billing the concerned Insurances, If not checking for availability of any other insurances and see to that the claim is paid or else least move the balance to the patient if found to be not covered.

Chennai, Tamil Nadu, India

o Assisting Dell customers with their issue related with their computers like virus, Blue screen, Internet and Email. Guiding the customers in doing data backup, if needed doing a operating system installation or parallel installation in a professional manner covering customers under a warranty of one time or one year. If needed taking ownership of the call and following it up for excelling in customer service.

Chennai, Tamil Nadu, India

o Providing solutions for customers internet needs with the modem connected directly to the computer by checking the light status, cables and connections if needed escalating to the internal departments of AT & T on priority basics. Taking supervisory calls, providing assistance to fellow team members, managing breaks and scheduling tasks among team members. Attending focus group calls with client. Finish tasks assigned to me in stipulated time. Conducting weekly and monthly reviews with the agents and coach them according to priority basics.

Chennai, Tamil Nadu, India

o Guiding customers as one stop solutions for dell dimension computers in their hardware related issues including opening the tower and unplugging and replugging the cable. Checking if floppy and Cd drives are working fine and if needed replacing them or changing the tower or initiating anOSRI.

Chennai, Tamil Nadu, India

Selling loans for a new house, renovation or purchasing second hand house.

Chennai, Tamil Nadu, India

o Developing programs in client – server Architecture with back end visual basic and front end oracle. Well versed in reports and forms. Developing small time projects for small business. Also were coaching students on c, c++, Visual basic and oracle.