Sridhar Sharma Email & Phone Number

Toronto, Ontario, Canada

• Developed and implemented a risk management strategy, reducing critical risks by 30% during the implementation of a new technical solution. • Monitored and resolved 500+ project issues and action items, resulting in a 15% decrease in project delays.• Collaborated with cross-functional teams to identify key performance indicators (KPIs) for a system implementation project on Confluence, resulting in an increase of 20% in efficiency metrics within the first quarter.• Established and nurtured professional networks with cross-functional teams, enabling efficient issue resolution and faster project completion by 20%, resulting in increased customer satisfaction.• Implemented technical configuration for 50+ districts from US and Canada (5000+ schools) on SCA (school cash accounting), including setup of accounting systems, website setup, sync setup, and payment API support.• Implemented task tracking documents, Gantt chart, and Kanban, and hosted weekly team meetings to improve process efficiency.• Handled back-end customer support using JIRA and Freshdesk, ensuring timely and efficient resolution of client issues.• Received Employee of the Year 2021 Award for performing exceptionally and introducing automation and agile practices in implementation tech department.

Toronto, Ontario, Canada

Prepared Project Plans, Network Diagram, Gantt Chart, Progress Plans, Business Plans & Critical Path Analysis on Primavera P6 and MS Project (Microsoft Project).Provided the following services in Project Management and Planning:• Gantt Chart• PERT (network) Diagram• Critical Path Analysis• Task Dependencies• New Custom Calendar Generation • Resource Allocation and Distribution• Defining Baselines• Updating the Project• Tracking of Project• Generation of Custom Reports• Generation of Visual Charts

Victoria, British Columbia, Canada

• Facilitated daily stand-up meetings, sprint planning, and retrospectives, resulting in a 20% increase in team coordination and improved sprint delivery efficiency by 15%.• Tracked and communicated team velocity and sprint/release progress using agile delivery management tools like JIRA, Confluence, enabling data-driven decision-making and reducing sprint delivery time by 10%.• Assisted the development team in practicing Agile principles including user stories, continuous integration for agile release train, resulting in a 25% increase in team autonomy and productivity.• Supported backlog maintenance, prioritization, and resolution of defects/bugs, resulting in a 30% reduction in backlog items and improved product backlog health.• Removed team impediments, encouraged collaboration, and facilitated conflict resolution, resulting in a 40% decrease in team distractions and improved scrum delivery qualities by 25%.

Victoria, British Columbia, Canada

Responsibilities:Tutored Computer Science Engineering undergraduate students in Software Design and Architecture course. Taught Magic Tools for UML diagrams, Component and Connector (C&C), Allocation views, High Level Architecture and Technical Design documentation. Supervised, evaluated and assisted students with the completion of assignments and achieving project milestones.Key results:• Received 4.5/5 rating for demonstrating knowledge and developing interest in course.• Developed interactive analytical project models for students that improved efficiency of teaching.

Victoria, British Columbia, Canada

Responsibilities:Raised funds for scholarship and bursaries by cold calling and interacting with diverse demographical and cultural audience. Deployed campaigns with performance indicators. Utilized institute resources to digitize payment process.Key results:• Raised $10,000 in funds achieving 50% more than the estimated target.• Recognized for communicating fund requirement and information among intercultural prospects.

Noida Area, India

• Led and managed diverse teams of testers in an Agile environment, resulting in a 20% increase in test coverage and a 15% improvement in test result accuracy.• Developed comprehensive traceable test plans and Requirements Traceability Matrix, Test Progress Plan on Bugzilla.• Planned, executed, and automated tests, resulting in a 25% reduction in bug reports and a 30% improvement in software release quality.• Developed and implemented new methods to test existing product features, resulting in a 20% reduction in product defects and a 15% increase in overall product quality using SoapUI, Postman tools, Apache JMeter and Selenium.• Provided continuous coaching and feedback to testers, resulting in a 10% increase in tester performance and a 20% improvement in team productivity.• Experienced in all phases of the System Development Life Cycle (SDLC) and Software Test Life Cycle (STLC); including maintaining best practices and identifying lessons learned.• Received Employee of the Year 2017 Award for demonstrating excellence in performance and leadership.

A-22, Sector-60 , Noida , Uttar Pradesh -201301,India

• Developed and executed T-SQL queries using Toad for Oracle enabling business partners to access critical data, resulting in a 30% reduction in time spent on data retrieval. • Developed, maintained, and provided training on all BI solutions to enable data-driven decision.• Developed enhancements to the HCL OneDB data warehouse to improve data availability and usability for BI reporting.• Maintained alerts to ensure all daily jobs executed properly, and provided corrective actions as needed for successful execution of BI processes.• Ensured compliance with all applicable laws, company internal controls, policies, procedures and federal regulations.

Udyog Vihar, Greater Noida, Uttar Pradesh, India

• Developed Moser Baer power margin software "VMB Tool" using C, MS Visual Basic .Net, and MS Excel to analyze errors in PI byte data (Pi/PE) for asset analytics of various storage devices (CD, DVD, Blu-ray, Flash).• Achieved 20% improvement in disk analysis by implementing PI Assets framework for analytics of performance counters.• Recognized for developing VMB tool that was adapted across all branches of Moser Baer India for error analysis of storage disks for 3 years.

Master Of Business Administration, Business Administration And Management, General

Bachelor Of Technology (Btech), Computer Science Engineering

Activities and Societies: • Web designing and management Certified from I-vision Studios. • Participated in 39 Robotics (Manual.

Senior Secondary Board Certification, Cbse Senior Secondary Certification, Class Xii

Secondary Board Certification, Cbse Secondary Certification, Class X