Sridhar Patel Pmp® Csm® Safe Agilist Email and Phone Number
Sridhar Patel Pmp® Csm® Safe Agilist personal email
- Valid
- Certified PMP® and CSM® with a decade of outstanding client interfacing, negotiating, project planning, execution, monitoring, stakeholder management and resource balancing skills- Demonstrated knowledge of Project Management, Software Development methodologies – Waterfall and Scrum; Business; Delivery; and Offshore leverage skills at managing cross-functional teams- Experienced in removing impediments and shielding team members from interruptions and distractions to maximize productivity- A goal-oriented Project Manager with strong leadership abilities in successfully managing stakeholders while delivering implementation and maintenance in an onsite-offshore global model- Accomplished at managing multiple and complex projects simultaneously and efficiently under pressure and challenging conditions- Well-versed with project management methodologies like Agile, Waterfall and Lean. Practiced aspects of these in the projects in order to obtain maximum value for the project- Performing gap analysis between goals and existing procedures/skill sets and designing process and system improvements for a flawless execution of strategies to increase productivity, operational efficiency, performance and quality while reduce costs and maximize ROI- Enable business to ‘think out of the box’ resulting in higher efficiencies for its product /service lines- Participate in campus drives to identify new talent for the organization’s success- Help in pre-sales support by working with the bid managers and pre-sales executives on expanding CSC India’s client base- Take up training sessions to CSC internal resources on various topics on customer excellence and also on Project Management as a part of CSC’s PMI-REP activities- Successful coordination of client visits to CSC Hyderabad on a periodic basis- Provided resource estimates and schedules for new opportunitiesSpecialties: Project Management ● Requirements Planning and Management ● Requirements Elicitation and Analysis ● Requirements Documentation and Communication ● Solution Assessment and Validation ● Release management ● SDLC / Project Life-cycle Management ● Customer Relations Management & Interaction ● User Acceptance Testing ● Business Analysis ● Project Coordination ● Retail ● EDI
-
Principal ConsultantInfosysHyderabad, Tg, In
-
Lead ConsultantInfosys Nov 2016 - PresentHyderabad, Telangana, India
-
Service Manager – Lead Business AnalystCsc Jan 2009 - Nov 2016Hyderabad Area, India- Owned end-to-end delivery of operations for EDI team- Being an expert at customer interaction, communication, customer relation building and issue resolution, ensured that the customer is always happy with the team’s performance- Managed several projects and offshore operations for a team that handles the entire EDI operations of Kroger. Taking care of any escalations and facilitating smooth functioning involving approximately 7 million data exchanges/EDI transactions per month using Value Added Network (VAN) and AS/2 mode of EDI communication- Monitored the services delivery through various engagements, identified risks and issues and deployed necessary corrective strategies- Advised the customer on CSC’s capabilities and the best technologies that will help the client. Had a say in the ‘go-no go’ decision for Kroger on EDI aspects based on the confidence built over the years - Managed several EDI based small and medium projects from start to finish including automating invoices and ordering with both suppliers and customers of the client- Managed the customer and internal stakeholders in challenging political situations- Identified technical opportunities to improve the stability and availability of the applications- Managed periodic releases of the applications- Status reporting to client and senior management- Ensured to meet the agreed upon Service Level Agreements (SLA) and contractual obligations with the client - Did Causal Analysis and Resolution for production issues and create permanent fixes- Provided effective and successful 24x7 on-call support- Involved in project initiation discussions within Kroger’s EDI system and also with the external/non-EDI teams of Kroger- Track record of ensuring over 4 out of 5 customer satisfaction rating- Liaise with the various user groups (buyers, AP, AR, Data Integrity) to drive EDI as a cost and time efficient method of communication -
Deputy Manager And Edi Project Lead – Accelerated Gtin Conversion ProjectCsc Jan 2011 - Apr 2013Hyderabad Area, India- Managed all the stakeholders of the project efficiently with an aim to drive the objectives of the project are met at the same time increasing efficiencies- Followed Agile project management methodology – of progressive elaboration and an iterative approach based on the project’s unique needs which suited this project - Work closely with application, supplier/customers and IT to define product strategy, outline release road maps and plan releases- Increased productivity of the team by using continuous improvement techniques like Retrospectives- Analyzed business process requirements and provided mutually agreeable solutions to Kroger’s vendor/suppliers. Once the solution was agreeable to them, scheduled and assigned it to the EDI Business Analysts for the completion of the process while supervising the progress and ensuring that all the timelines are met- Overseen the development of each aspect of the stories in a given sprint and resolved difficult work problems- Worked very closely with the IT teams of large and Fortune 500 companies like P&G, PepsiCo, Cargill, Miller Coors, ConAgra, Johnson & Johnson as a part of this project - Developed schedule of activities outlining project life cycle and responsibilities- Anticipated and resolved management, resource and scheduling problems- Provided workload balancing, prioritization, dependencies and integration of multiple conversion initiatives to ensure feasibility of schedule- Identified project risks and developed risk mitigation strategies- Create, maintain and update project status documents and provide status updates to the client on a regular basis
-
Senior Business AnalystCsc Dec 2006 - Jan 2009Hyderabad Area, India- Onsite-Offshore coordination with Account Executives, Program Managers, technical and business teams and onsite Project Leads- Analyzing business processes and requirements to prepare ‘AS-IS’, ‘TO-BE’ and functional specifications documents using structured methodology tools and templates- Created Business Requirements Documentation and Standard Operating Procedures for both internal (posted on Kroger Intranet) and external use (posted at Kroger’s EDI website) for many of the processes- Extensive interactions with vendors, customers and client subgroups, with delivery of real-time solution for their EDI issues- Acted as liaison with technical teams for reviews, prioritization and correction of software bugs or enhancement requests reported by customers or field consultants- Established new EDI partners, PO and invoicing testing, and handled EDI communication or system issues- Helped Kroger’s vendors/suppliers with locating and correcting EDI related errors in their invoices and price change announcements by researching the data received so that those can be corrected and processed- Followed up on the PO’s which were sent via EDI to the vendors/suppliers so that they are received, accepted and processed- Pro actively reached out to non-EDI vendors/suppliers, educate them about the cost and efficiency advantages of going for EDI and initiate the process to get them on-board to start EDI- Enforced EDI standards with all vendors/suppliers and follow up with their EDI contacts to ensure compliance to Kroger’s EDI specifications and maps- Responsible to update Kroger’s EDI Websites with accurate, latest and updated information- Involved in Integration & System testing & conducting UAT for the final deliverable / product
-
Information Security Management Systems (Isms) Policy ImplementerIvy Comptech Sep 2005 - Nov 2006Hyderabad Area, India- As an ISMS Policy Implementer, played a vital role in the company getting audited and certified for BS 7799 and ISO/IEC: 27001 and also in safeguarding vital information by preventing any security breaches, both system and man-made- Increased the awareness levels about the various ISMS policies of the company and about the ways to prevent any information security breaches- Created tools and training aids to spread information security awareness- Created Compute Based Training tools (CBTs) and self assessments for BS7799/ISO 27001 -
Specialist Process TrainerIvy Comptech Sep 2003 - Nov 2006Hyderabad Area, India- Prepared the Approach & Guideline document for the entire Training team which helps any new trainer & also any outsider to get in-depth knowledge about functions & responsibilities of Training as a function- Conducting ‘tailor made’ classroom training sessions such as full-time induction trainings & compact sessions to increase the process awareness levels - Created & managed the intranet for the Training and Quality functions, from designing, content management, hosting & keeping the intranet up-to-date & working on the details of topics that go into it with most of the times creating the content and made it the ‘one-point source’ for information -Designed various training tools like SOPs, Training Manuals & CBTs dealing with both process & on customer orientation related topics- Tested & provided feedback regarding various training aids & other software that the company was planning to purchase. This was incorporated in taking a purchase decision- Assessed the overall process knowledge of everyone in the Operations to plan for their career growth with the help of TNA. Based on the performance in such assessments, provided feedback, tips & also designed tailor made refresher sessions- Suggested improvements to the process & overall process quality
-
Customer Service RepresentativeHsbc 2002 - 2003Hyderabad Area, India- Was responsible of maintaining day to day operations providing phone based support for HSBC’s business banking customers from U.K.- Was a part of the first batch of representatives operating out of India and serving the UK based business customers of the bank
Sridhar Patel Pmp® Csm® Safe Agilist Skills
Frequently Asked Questions about Sridhar Patel Pmp® Csm® Safe Agilist
What company does Sridhar Patel Pmp® Csm® Safe Agilist work for?
Sridhar Patel Pmp® Csm® Safe Agilist works for Infosys
What is Sridhar Patel Pmp® Csm® Safe Agilist's role at the current company?
Sridhar Patel Pmp® Csm® Safe Agilist's current role is Principal Consultant.
What is Sridhar Patel Pmp® Csm® Safe Agilist's email address?
Sridhar Patel Pmp® Csm® Safe Agilist's email address is sr****@****ail.com
What are some of Sridhar Patel Pmp® Csm® Safe Agilist's interests?
Sridhar Patel Pmp® Csm® Safe Agilist has interest in Civil Rights And Social Action, Arts And Culture, Politics.
What skills is Sridhar Patel Pmp® Csm® Safe Agilist known for?
Sridhar Patel Pmp® Csm® Safe Agilist has skills like Business Analysis, Requirements Analysis, Crm, Vendor Management, Integration, Project Management, Requirements Gathering, Agile Methodologies, Process Improvement, Management, Business Requirements, Edi.
Who are Sridhar Patel Pmp® Csm® Safe Agilist's colleagues?
Sridhar Patel Pmp® Csm® Safe Agilist's colleagues are Pavitra Pavipc, Shubham Pawar, Vepuri Saiteja, Prasad Kulkarni, Shruti Singh, Kyoson (Henry) Hong, Navyasri Gurrapu.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial