Srihari Mohan Email & Phone Number

London, Gb

Greater London, England, United Kingdom

Helping build SumFin, an AI-powered app that summarises financial news for retail investors

London, England, United Kingdom

• Launched 3 digital products to 15+ freight forwarders using a low-code, no-code configuration approach increasing user experience and generating annual recurring revenue of £1.6 million• Developed a competitive pricing model with commercial and finance teams, leveraging market research and customer profiling resulting in successful market positioning and a 10% increase in customer growth• Led discovery and user research by identifying customer pain points and opportunities through interviews and HMW techniques, resulting in a 25% increase in customer satisfaction and a 12% reduction in churn• Spearheaded a data-led product strategy – defined the vision, objectives & key results (OKRs) and prioritised initiatives using RICE and Kano to create an MVP roadmap; accelerating time to market by 20% • Collaborated with UX/UI designers to iteratively enhance customer journeys through prototyping and aligning customer preferences with user feedback & A/B testing, improving user satisfaction & NPS by 20%• Built a data monitoring platform to visualise KPIs, metrics and dashboards using analytical tools, resulting in real-time performance visibility and a 30% decrease in issue resolution time• Translated product requirements into actionable user stories, managed product prioritisation and backlog, participated in agile ceremonies (sprint planning, stand-ups, retrospectives) reducing time to market by 15%• Led a cross functional team of designers, engineers, QAs through the product delivery lifecycle to automate the configuration pipeline reducing customer onboarding time and boosting team efficiency by 30%• Evaluated data providers through testing & analysis, and integrated the optimal GPS providers within the ecosystem, resulting in an 85% increase in service reliability and a 28% reduction in insurance premiums

Bengaluru, Karnataka, India

· Functioned as primary liaison between PMO, Business and Marketing teams through complete agile life cycle for investment projects of £1M and successfully handled end-to-end execution of 12+ products· Collaborated with end-users to understand, capture & analyze business problems, defined acceptance criteria by applying BDD methods in user stories, and collaborated with the Operations and Procurement team to bridge gaps during production· Determined priorities in daily stand-ups, managed baseline cost, resource, timeline estimates, and managed risks during the development of critical milestones and work package for an efficient & timely delivery· Designed UX wireframes, using Balsamiq & Figma, focusing on customer experience to test and refine the updated look and feel of the product packaging resulting in a 20% increase in satisfaction across the production line· Spearheaded the launch of frozen snacks and owned the project vision, roadmap & backlog by planning, scheduling & articulating two-week sprint activities, resulting in 95% utilization of 1500 MT annual capacity and completing the project ahead of the schedule· Generated reports using SQL and Tableau dashboards to track KPIs and metrics of project portfolio thereby enabling the leadership team to monitor and control a portfolio of risks and compliance· Prepared test cases and supported QA team by performing functional integration, and user acceptance testing (UAT); Collated with the scrum team to resolve bugs/issues based on the test scenario outcome

Bengaluru, Karnataka, India

· Ideated and managed the implementation of a collating system using AutoCAD reduce the plastic requirement for multipacks of biscuits by 96%, leading to annualized savings of £750,000; Awarded the Most Innovative Project 2019· Synthesized Agile ways of working within the project- Facilitated 3 Amigo Sessions, Agile Ceremonies including Backlog Prioritization, Sprint Planning, prepared user stories using INVEST principle and coordinated with the operations, marketing, and QA team during deployment· Played multiple roles while heading the project- Gathered requirements from end-users, stakeholders & vendors to analyze workflow challenges, designed processes, analyzed financial data, and deployed the collating system across 17 factories in India· Assessed change impacts on business, processes, and technology; Introduced initiatives to avoid scope creep, remove bottlenecks and validate acceptance criteria & DoD; Improved the SKU changeover time by 70% and reduced the average standard deviation of quality parameters across 17 factories by 15%· Created a Tableau dashboard for identifying trends in the quality parameter of the manufacturing lines and proposed data-backed business solutions; Presented critical metrics to project sponsors and the leadership team in during monthly reviews· Prepared QA test cases for audits and supported the operation team by performing functional testing; Suggested recommendations for improvement of product design and functionalities in Phase 2 implementation

Bangalore, India

· Developed a simulation procedure in a lab environment to replace the on-field testing of packaging designs in transit through research and validation of the process, leading to the reduction of overall testing time of the packaged materials by 75%· Analysed market, competitors, operational and financial records to create detailed visualizations utilising Tableau and reporting tools· Investigated and directed a plan for implementing a predictive modeling system for product packaging designs by using quantitative analysis and human-centered design, resulting in a reduction of the time to market by 8%