Srikanth Durai Email & Phone Number

Mumbai, Maharashtra, India

•Service Offerings: Records Management Services, Document Management Software (SaaS & On-premise model), HR Onboarding Solution, Digital Mailroom and CKYC Automation. •Team Size: 13 BDM across India.•Sales: Spearhead the sales function across 13 branches in India. Successfully rolled out Zoho CRM application for the sales function. Handle all incoming web leads and push them for quick closures. Take ownership in driving the team to achieve the sales targets. Proactively identified and targeted new prospects, both through hunting and farming of accounts.•Create Customer Success Stories: Tag along with the team for key customer meetings to discuss, collaborate, negotiate and create success stories. •Key Account Management: Engaging with current customers for deep selling and account extension activities. Handle service escalations if anything pops up. •Synergy: Coordinate with the other internal business units to exchange leads and customer list. Arrange regular Synergy meetings to review the progress.

Mumbai, Maharashtra, India

•Contract Renewals, India: Ensure that the contracts with customers across branches are renewed on time with price hike. This was done with the help of Account Managers and contracts team. •Account Extension: Extending services to newer locations of current customers. Targeting conglomerates for business expansion. •Cooperative Banks: Target the cooperative banks in Maharashtra.

Chennai

•Responsible for the growth of Chennai (the biggest operations in India), Bangalore, Hyderabad and Coimbatore branch. •Displayed strong leadership skills in team management, guiding and motivating personnel to excel in their roles.•Consistently met and exceeded targets, showcasing a commitment to achieving outstanding results.

Bangalore

Ensure that the branch achieves and exceeds the goals set. Keep the employees and customers happy.

Had to act as a bridge between customers and operations team. Ensure that relationship with customers are maintained and managed on a real time and without undue exposure to business.Identify opportunities of growth among existing accounts (both organic and new products/ departments/ services). Follow up on collections and manage location ageing and DSO on an on‐going basis.

Business Development: Generate new leads and prospects for Sage ERP products.

Pgpba, Business Administration

B.E, Computer Science

Vice President of Alumni Association