COMPANY : TRUFOCUZ DESIGNATIONS : IT Engineer• Outstanding background in the field of troubleshooting simple and intricate tech applications users • Familiar with procedures for IT assistance in LANs, routers, peer-to-peer file sharing, connectivity of remote desktop, servers, TCP/IP networking and more• Printer , desktop , laptop installation and configuration • Solving outlook 365 issues , Outlook admin portal for user related works• Cisco Router & Switch , Firewall installation & configuration • Routing RIPv1,2 , EIGRP , Switching VLAN • CCTV , NVR installation and configuration ,

PREVIOUS EXPERIENCECOMPANY : VIBRANT SERVE , UAE DESIGNATION : IT SUPPORT ENGINEER IT SUPPORT ENGINEER APLPHA DATA FOR THE CLIENT DUBAI AIRPORT , SERCO• Windows 10 & office 365 deployment project • Managing tickets using Manage engine tool for help desk support .• Monitored business applications via remote desktop• Managing IT tools like nexting , SCCM • Respond to the help desk emails on timely maner .• Using Macrium reflect tool for data back & restore purpose .• Giving first level support to all Microsoft office application & other applications.• Implementing Server OS 2012R2 images, user & group management with ADDS .

COMPANY : TRIDERS TECH SOLUTIONS , CHENNAI , INDIA ( 2016-2017 ) DESIGNATION : NETWORK ENGINEER • Cisco & Junipor Router IOS installation & configuration • Installation , commissioning and Integration of Cisco routers ASR 920 , 903 ,900 serious • Installation & configuration of Juniper ACX2200• Switches congiuration & Vlan Setup on cisco 2950 , RAD ETX-203 AX switches.• Installation & Configure AD-DS , DNS , DHCP & IIS

COMPANY : NETWING TECHNOLOGIES , KERALA , INDIA ( 2014-2016)DESIGNATION : IT SUPPORT ENGINEER & SALES SUPPORT • To handle IT function such as installation, networking , desktop support & LAN Management .• Installation & troubleshooting windows operating system windows 7,10 , Server 2012R2 • Installation of various software , hardware & up gradation.• Installation and configuration of shared network printers. • IP address management: TCP/IP, DHCP.• Installation & configuration of firewall

COMPANY : ALUCOR LTD , DUBAI , UAE (2012 -2014 )DESIGNATION : ADMIN ASSISTANT (Document Controller)• Handling incoming & outgoing calls ,setting up and coordination , meetings & conferences .pass • Coordinating with engineers , supervisors & creating documents related projects progress .• Handling HR supporting works from site office. Making daily man power report.• Prepration of postpaid /unpaid leave and filling of medical certificate through e – track.• Managing gate pass related work.• Managing softare punching system management and IT support related work.

COMPANY : JEDDAH COMPUTER CENTRE , KSA (2009 - 2011 )DESIGNATION : IT SALES EXECUTIVE & TECHNICAL SUPPORT • Dealing with customer enquiries face to face , over phone or via email & identify the customer requirements .• Purchase and delivery of all items and preparation of documents for Import• Handling indoor & outdoor IT product sales . .• General admin duties, handling invoices of products .• Handling technical issues related PC, laptop , soft wares ,network connectivity .