Srikanth Gupta Email & Phone Number

Over 10.3 years of work experience in IT Industry with 7+ years of experience in .Net Technology and 2+ years of Experience on Workato tool.Worked on Production Support projects.I have created 2 integration recipes from scratch and also worked on few enhancements to modify the existing developed recipes as per the business requirement.Extensively worked on Change Requests and Incident management.Assist with planning and testing of application, configuration and database changes, and installation of upgrades and patches and update production support documentation Trouble-shooting production incidents requiring detailed analysis of issues on web and desktop applicationsAnalyze production issues to determine root cause and provides fix recommendations to the development teamSupport applications in production. Note interruptions or bugs in operation and perform problem solving exercise to determine problem and ensure continued use of the applicationInvestigate production issues and coordinate resolution with stakeholders, clients, software vendors and technology specialists for a timely resolutionEfficient in understanding the client business process, project requirement and handling technical problems.Experience in handling business activities independently and supervising team members and leading the project as a senior member.Excellent multitasking, problem solving, and organizational skillsStrong interest and capacity in learning new techniques and methodologiesTeam player with interpersonal and leadership skills, ready to take initiative and flexible to play multiple roles.