Srikanth Janaki Email & Phone Number

Oman

Investigating technical issues.Travel across the country for rectifying breakdowns, installations and PPMs.Pre-Installation and Installation of our instruments at Customer site.Evaluating the New Instruments in Head Office before installing at Customer place.Communicating with Principal CompaniesTraining the Customer on handling the instrument with Safety and Perfect Maintaining Procedure.Attending to the customer complaints round the clock, providing remote support if necessary for Customer Satisfaction.Doing the Preventive Maintenance as per Schedule without Fail. Planning a day wise and weekly schedule and giving timely feedback to my Manager.Maintaining a good relation with customers by providing quick and efficient service.Preparing a plan for AMC/CMC and follow up with customers in my Territory.Creating a good rapport with Customers which will facilitate creation of Leads to sales support for business growth of my OrganizationBeing punctual and sincere in my work thereby delighting my customers and adding name to my Organization.Providing appilication support to customersFollowing up on all outstanding issues regarding customer service department

Hyderabad, Telangana, India

Investigating technical issues of both engineering and appilication.Pre-Installation and Installation of our instruments at Customer site.Training the Customer on handling the instrument with Safety and Perfect Maintaining Procedure.Attending to the customer complaints round the clock, providing email support and phone if necessary for Customer Satisfaction.Doing the Preventive Maintenance as per Schedule without Fail. Planning a day wise schedule and giving timely feedback to my Manager.To provide appilication support to the customers Supporting the customers on the phone ,24/7 availabilityResolving issues in timely manner to retain customers

Hyderabad Area, India

Investigating technical issues.Pre-Installation and Installation of Blood grouping instruments at Customer site.Training the Customer on handling the instrument with Safety and Perfect Maintaining Procedure.Attending to the customer complaints round the clock, providing email support and phone if necessary for Customer Satisfaction.Doing the Preventive Maintenance as per Schedule without Fail. Planning a day wise schedule and giving timely feedback to my Manager.Supporting the customers on the phone ,24/7 availability

Hyderabad, Telangana, India

 Investigating technical issues. Pre-Installation and Installation of our instruments at Customer site. Training the Customer on handling the instrument with Safety and Perfect Maintaining Procedure. Attending to the customer complaints round the clock, providing email support and phone if necessary for Customer Satisfaction. Doing the Preventive Maintenance as per Schedule without Fail. Planning a day wise schedule and giving timely feedback to my Manager. To provide appilication support to the customers  Supporting the customers on the phone ,24/7 availability Resolving issues in timely manner to retain customers

Hyderabad, Telangana, India

Investigating technical issues.Pre-Installation and Installation of our instruments at Customer site.Evaluating the New Instruments in Branch Office before installing at Customer place.Training the Customer on handling the instrument with Safety and Perfect Maintaining Procedure.Attending to the customer complaints round the clock, providing remote support if necessary for Customer Satisfaction.Doing the Preventive Maintenance as per Schedule without Fail. Planning a day wise and weekly schedule and giving timely feedback to my Manager.Maintaining a good relation with customers by providing quick and efficient service.Preparing a plan for AMC/CMC and follow up with customers in my Territory.Creating a good rapport with Customers which will facilitate creation of Leads to sales support for business growth of my OrganizationBeing punctual and sincere in my work thereby delighting my customers and adding name to my Organization.Providing appilication support to customersFollowing up on all outstanding issues regarding customer service department

Chennai Area, India

Worked as a maintenance executive on different locations such as Chennai, Salem (TN), Trivandrum, Jhansi, Vijayawada (A.P) Job Description : Pre-Installation and Installation of Data Loggers in site, commissioning of data loggers, training the users, attending Breakdown calls and doing preventive maintenance.