Srikanth Mada Email & Phone Number

Hyderabad, Telangana, India

Hydarabaad

• Providing quota management support to clients specifically on the Microsoft Azure platform.• Skilled in utilizing Terraform to create and manage Azure resources.• Monitoring the traffic flow using the Grafana set the alerts rules.• Have a strong knowledge in network security and configure inbond and out bond rules.• Experience in controlling traffic flow using Network Security Groups (NSGs) and Azure Application Gateway.• Am good at azure administration such as monitoring, provisioning and reporting.• Adhering to Service Level Agreements (SLAs) based on case severity, with individual SLAs assigned to each case.• Possessing strong knowledge in Azure Active Directory (AD) and Role-Based Access Control (RBAC) policy.• Engaging in azure resources using Azure Portal, ARM Templates, PowerShell commands and Terraform.• Involvement in Incident Management system processes from start to finish.• Experience in working on Storage account recovery based on customer requirements.• Handling the configuration of storage account access, diagnostics, and monitoring.• Performing tasks related to installing, upgrading, configuring, and troubleshooting Windows Servers.

Hydarabaad

worked as system administrator• Initiating traffic from on-premises to Azure.• Experience with various Azure resources• Managing tasks such as file dumping, backups, quota adjustments, and Azure Active Directory (AD) tasks.• Guiding users through the registration process for Microsoft Azure Multi-Factor Authentication (MFA) and efficiently handling MFA resets.• Conducting storage account recovery and handling data migration.• Monitoring the health status of Virtual Machines (VMs) using a variety of tools.

Hyderabad, Telangana, India

• Assisting users with password resets, accessing Active Directory for Windows and business application logins.• Experience in configuring Express Route, vpn gateway, point to point, site to site and Server Load Balancer (SLB).• Analyzing packet drops and using tools like Eagle Eye for analysis.• Collecting VFP (Virtual Filter Packet) captures and supporting investigation teams to mitigate issues.• Engaging in service healing and updating subscription settings.• Supporting storage account recovery and helping clients/customers identify the appropriate team for prompt issue resolution.