As an Inside Sales Executive, my goal is to leverage my skills and expertise to drive revenue growth and customer acquisition for software companies. With a track record of exceeding sales targets and building strong relationships with clients, I have a proven ability to identify new business opportunities, negotiate contracts, and close deals.Some of my key strengths and achievements include:Consistently exceeded sales targets by an average of 25% over the past five… Show more As an Inside Sales Executive, my goal is to leverage my skills and expertise to drive revenue growth and customer acquisition for software companies. With a track record of exceeding sales targets and building strong relationships with clients, I have a proven ability to identify new business opportunities, negotiate contracts, and close deals.Some of my key strengths and achievements include:Consistently exceeded sales targets by an average of 25% over the past five years.Developed and implemented a sales strategy that resulted in a 50% increase in customer acquisition within the first year.Built and maintained strong relationships with key decision-makers at Fortune 500 companies, resulting in a 30% increase in revenue from these accounts.Successfully closed multiple six-figure deals with enterprise clients.Led a team of five sales representatives and provided training and coaching to help them achieve their targets and improve their sales skills.In addition to my sales expertise, I have a deep understanding of the software industry and the challenges that companies face in this highly competitive market. I am able to articulate the value proposition of complex software solutions to both technical and non-technical audiences, and I am skilled at tailoring my approach to meet the unique needs of each customer.Overall, I am a results-driven and customer-focused professional with a passion for software sales. I am confident that my skills and experience make me an ideal candidate for any software sales executive position. Show less

- Provided technical support to customers via phone, email, and chat, resolving 90% of issues on the first contact- Identified and resolved complex technical problems related to software, hardware, and networking- Collaborated with cross-functional teams to provide timely and effective solutions to customer issues- Conducted remote troubleshooting and resolved technical issues on customer devices- Created and updated technical documentation for internal and external use-… Show more - Provided technical support to customers via phone, email, and chat, resolving 90% of issues on the first contact- Identified and resolved complex technical problems related to software, hardware, and networking- Collaborated with cross-functional teams to provide timely and effective solutions to customer issues- Conducted remote troubleshooting and resolved technical issues on customer devices- Created and updated technical documentation for internal and external use- Trained new technical support engineers on company products and processes- Provided technical support to customers via phone and email, achieving a customer satisfaction rating of 95%- Diagnosed and resolved software and hardware issues on customer devices- Escalated complex technical problems to the appropriate teams and followed up with customers until the resolution- Created and updated knowledge base articles to assist customers with common issues- Conducted remote troubleshooting and resolved technical issues on customer devices Show less

My role at ZKTeco USA is to look for opportunities in promoting the Visitor authentication management system, access control system, and Entrance control system. Well-versed in visitor management software, ZK biosecurity software, and ZK watch which caters to better security solutions for employees, Visitors, and video-integrated solutions. Traveling across the country to sufficiently establish the software and hardware of ZKTeco USA and procuring many projects which generate more revenue… Show more My role at ZKTeco USA is to look for opportunities in promoting the Visitor authentication management system, access control system, and Entrance control system. Well-versed in visitor management software, ZK biosecurity software, and ZK watch which caters to better security solutions for employees, Visitors, and video-integrated solutions. Traveling across the country to sufficiently establish the software and hardware of ZKTeco USA and procuring many projects which generate more revenue for the organization and sharing the knowledge gained from ZKTeco to all the manufacturer representatives, Dealers, and Distributors to all 50 States in the country. Projects involved virtual webinars, on–site training to all the end users of ZKTeco Software and Hardware, driving sales by allowing users to have hands-on experience with hardware as well as training the software needed to perform tasks as per requirement.• Schedules follow–ups with customers.• Makes leads and follows up on opportunities.• Maintains a list of dealers/customers who have installed ZKTeco USA products. • Promotes and conducts ZKTeco USA training and webinars.• Creates bill of materials for customers. • Creates quotes for customers, and documents custom workflows for customers using Microsoft Dynamics 365. • Networks with customers/dealers, and educates dealers and installers. • Responds to sales leads and advises on products, converts sales leads into projects, and convert project into sales using Oracle NetSuite.• Processes sales orders and creates purchase orders, ensures client success by training and supporting the end-user on setup and workflows using Oracle NetSuite. • Communicates with the development team to document customization requests and works with the technical team to assist in testing (Hardware & Software) using Microsoft Dynamics 365.• Connects customers to their RSM (Regional Sales Manager), and manufacturer Representative. Show less

Armatura USA is a part of the ZKTeco USA Team.Armatura also provides robust and advanced technology for security solutions. Armatura is proud to introduce two of the Access control readers' names as Explorer Series. Explorer Series comprises EP10 Series & EP20 Series readers. Both EP10 & EP20 series can communicate through Wiegand and OSDP frequency. We conduct daily webinars to ensure our dealers, distributors, and end users are happy to use our devices.

My role at centillion solutions was to collect, analyze and record the telecommunication devices by safely opening the vaults, safely opening the underground concrete covers to record data by following safety standard procedures that did not affect the neighborhoods. Daily assessments were to analyze data and submit the reports to the designated manager. Projects focused on repairing, addressing, and upgrading the Telecommunication services of Charter, Spectrum, and AT&T. Job also included… Show more My role at centillion solutions was to collect, analyze and record the telecommunication devices by safely opening the vaults, safely opening the underground concrete covers to record data by following safety standard procedures that did not affect the neighborhoods. Daily assessments were to analyze data and submit the reports to the designated manager. Projects focused on repairing, addressing, and upgrading the Telecommunication services of Charter, Spectrum, and AT&T. Job also included testing new software systems for better connectivity, and executing deliverables to the management on a daily basis. Projects• Onsite Field analysis & Data Collection at Reno, NV.• Onsite Field analysis & Data Collection at Carson City, NV.• Clients for Project were CCI systems & Charter Communications. Show less

Robotics Design, Fabrication, and Manufacturing.

I was the designated advocate driving all the present and past order issues at the Home Depot store located in Cumming, GA. I have been recognized three times in the past two years for excellent customer service from the store side and corporate levels. More than $650K worth of sales has been established to the store itself from my end. • Strategize, plan, and oversee all customer service-related activities and project lifecycle from all the vendors and customers. I am the middleman for… Show more I was the designated advocate driving all the present and past order issues at the Home Depot store located in Cumming, GA. I have been recognized three times in the past two years for excellent customer service from the store side and corporate levels. More than $650K worth of sales has been established to the store itself from my end. • Strategize, plan, and oversee all customer service-related activities and project lifecycle from all the vendors and customers. I am the middleman for customers and vendors around the country.• Manage deliveries and coordinate a team of order fulfillment associates to gather the delivery requirement for every customer.• Lead a team of customer order specialists for ongoing issues with orders. • Customer service is a high priority for customer service specialists; leading by example and teaching the same to other associates was a priority. • Engage in and manage executive-level communication with The Home Depot and the service desk.I was a merchandising execution associate before being promoted to Sales & Service for The Home Depot located in Cumming, GA. Executing projects which drive customers to step into the store to explore the products available in the store. The core team of execution members executes the project according to the standards of the company with safe handling, safe equipment driving, and giving knowledge of project requirements to other associates performing the job. 250+ projects have been executed alone and more than 1000+ projects have been executed with other team members. Show less