Heading Institutional business across Andhra Pradesh.• Build deep seeded relationships with educational institutions. • Propagate CoCubes.com technology in the institutions that are partnered.• Contribute to build processes for executing Employability and Employment activities in partnered colleges.• Understanding the product mix and profit variance between products, Close involvement with the development team.• Competition penetration and revenue inflow, Process introduction for Compliance & Coaching, Coordinating with the Coordinating with the Management team so as to have expanded and increased business. • Monitor Individual and Team performance accordingly take steps to improve productivity and correct aberrations.• Driving business growth through identification and development of new areas.

• The work involves Selling the core online recruitment solutions; Job Postings & Resume Database Access; and also the website as a premium internet media property for brand promotions from recruitment perspective to the sales reps.• Handling Corporate Selling Programs,targeted Hyderabad• Understanding the corporate recruitment needs, processes and promote the concept of Online Recruitment through Jobs Ahead & Monster.com.• Providing Customer support to High Value Accounts through regular interaction with the team working on Jobs Ahead & Monster.com.• Responsible for servicing existing clients and ensuring renewals based on existing contract.• Responsible for interacting with clients, understanding their needs and nurturing relationships.• Communicates with client on a daily basis, analyzes their needs and design the customized solution for every individual client.• Relationship management with accounts ensuring satisfaction of products and services. Account management and Retention by training clients on technology and client servicing.• Driving business growth through identification and development of new areas.• Provide regular feedback on performance of product lines & Services.Key Learning and Achievements:• Being a SPOC for the Major Accounts has sharpened my acquisition skills by getting efforts organised from different teams within the organisation and tracking their outputs.• Within the first 12 months of joining Monster India (2005-2006) received an out-of-turn recognition as ‘Best Sales Person’• Was recognised as a valued resource for the organisation’s long term growth plans, and inducted for a special incentive bonus programme designed for top performers. (2006-2007).• Was awarded for demonstrating leadership and ownership for taking additional responsibility of team management in times of need. • Was awarded with “Sales Excellence” for acquiring new high value customers for the company against tough competition

• The work involves Selling the core online recruitment solutions; Job Postings & Resume Database Access; and also the website as a premium internet media property for brand promotions from recruitment perspective to the sales reps.• Handling Corporate Selling Programs,targeted Hyderabad• Understanding the corporate recruitment needs, processes and promote the concept of Online Recruitment through Jobs Ahead & Monster.com.• Providing Customer support to High Value Accounts through regular interaction with the team working on Jobs Ahead & Monster.com.• Responsible for servicing existing clients and ensuring renewals based on existing contract.• Responsible for interacting with clients, understanding their needs and nurturing relationships.• Communicates with client on a daily basis, analyzes their needs and design the customized solution for every individual client.• Relationship management with accounts ensuring satisfaction of products and services. Account management and Retention by training clients on technology and client servicing.• Driving business growth through identification and development of new areas.• Provide regular feedback on performance of product lines & Services.Key Learning and Achievements:• Being a SPOC for the Major Accounts has sharpened my acquisition skills by getting efforts organised from different teams within the organisation and tracking their outputs.• Within the first 12 months of joining Monster India (2005-2006) received an out-of-turn recognition as ‘Best Sales Person’• Was recognised as a valued resource for the organisation’s long term growth plans, and inducted for a special incentive bonus programme designed for top performers. (2006-2007).• Was awarded for demonstrating leadership and ownership for taking additional responsibility of team management in times of need. • Was awarded with “Sales Excellence” for acquiring new high value customers for the company against tough competition

• Selling Time Share , Handling Pre Sales and Post Sales Support• Handling influx of calls, serving customers for a number of small and middle sized businesses basically based in the US.• Acting as a Subject Matter Expert • This basically involved appointment setting and post appointment customer service.• Developed a reporting and analyzing tool relating to campaign productivity• Job involved in making high volume of outbound calls daily to customers to market promotions for Trend West and Marriott time shares.• Initialized several on-floor activities to boost morale levels and ensured agent participation.Key Learning and Achievements:• Managing Pre Sales gave me an in-depth understanding of customer’s requirements and co-ordination across teams. Customer Management has helped me in managing relationships at multiple levels and protocols within the account, both vertically and horizontally. • Achieving 98.32 % Quality Scores entire tenure.

• Handling Inbound Queries of Customers of Bharti Mobiles with great Empathetic skills an acknowledging them on the ongoing updates and query resolution.• Responsible for the best generation of Customer Satisfaction Scores (CSAT).• Responsible to withhold the ACW and Auxiliary time as per the requirement.• Able to withstand for the heavy call waiting and great inflow on imperative timelines.Key Learning and Achievements:• The job helped me gain knowledge of the BPO/ITES industry in terms of mapping query resolution and ability to withstand pressure. The work also gave me ample opportunity to work and interact with people across geographies,