Asst General Manager Manager Operations
Summit Hr Outsourcing Services Pvt Ltd.
Summit HR India is an award winning human resource services firm that delivers a full suite of comprehensive HR and Recruitment Process Outsourcing services to leading companies in United States., Europe and India.As an Asst General Manager Operations (Delivery) I was handling Indian clients such as – Covansys, CSC, Hexaware, 3i Infotech, Wipro BPO, IBM, Jamcracker, Cognos, Fidelity BPO, Glowtouch, Genpact, Lenovo, TCS, Telcordia, Airbee, Thomson Financials, Yahoo (in part), Tenneco, Tech Mahindra, Performix, Persistent, Satyam, Tektronix, Deloitte, WNS, CSFB, IBM Daksh, Titan Technologies, System Inc are few. • Handling the teams in 2 Locations and training them as per Industry standards.• Interacting with Hiring Managers, TA managers, project managers and project leads on a daily basis to ensure timely understanding of current and future work force needs.• Managing the complete delivery cycle for the client requirements with the recruiting team.• Responsible for ensuring quality of delivery by screening and short listing resumes before sending to client.• Responsible for handling escalations for no shows, no interviews etc• Negotiate & finalize the billing figures with client• Achieving team targets based on numbers and revenue• Ensuring business growth in alignment with the company business plan.• Mentoring and supporting the recruiting teams• Monitoring recruiting teams performance on various parameters • Accountable for revenue. • Budgeting, forecasting.• Conducting walk-ins as per the client’s requirement at their desired locations in India